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“Kings Island Stay” 4 of 5 stars
Review of BEST WESTERN Mason Inn

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BEST WESTERN Mason Inn
2.5 of 5 Hotel   |   9665 Mason Montgomery Road, Mason, OH 45040-9397   |  
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Ranked #6 of 18 Hotels in Mason
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247 reviews from our community

Traveler rating
    106
    80
    31
    20
    10
See reviews for
118
45
8
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2013 via mobile

Just checked in (with the NEW GM - congratulations!) and have found the property is very clean and well maintained. The innkeeper Mr Patel was there to assist. The staff is friendly and helpful. I needed to check in early so my daughter could take a nap, and it was no problem. So far so good!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMasonInn, General Manager at BEST WESTERN Mason Inn, responded to this review, July 17, 2013
Dear iDesignToo,


Thank you so much for the congratulatory comment. I am more privy to be apart of such an impeccable team as they are miraculous when it comes to taking care of the guest. We here at Best Western are overjoyed to know that you enjoyed your stay with us recently. As you, know guest service is the ultimate priority here at the property. On behalf of the entire staff, I would like to extend my gratitude for your kinds words and honest opinion of our property. Again, thank you so much for your review and remember if you are ever in the Mason area again, please let us continue to be your home away from home!

Best Regards,
Best Western Mason Inn
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 25, 2013

Good value for the money. Staff very friendly. Rooms quiet. We had a large group of young female basketball players staying at the hotel for a local tournament and it wasn't too noisy most of the time. The only time it felt it was overly crowded was at breakfast. The buffet needs to be laid out differently somehow to help with the traffic jam. it would also be nice to have some yogurts as a selection too.

Room Tip: 2nd or 3rd floor the best.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMasonInn, Front Office Manager at BEST WESTERN Mason Inn, responded to this review, June 27, 2013
Thank you very much for taking the time to review the Best Western Mason Inn. We are continuously looking for ways to improve our guests' experiences. Thank you for the compliments, and we will look into ways to make the breakfast buffet a little less crowded without sacrificing the number of items offered. Thank you for staying with us, and we hope the next time you and your team are in town for a tournament, you will choose to stay with us again!
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Guelph, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2013

My husband and I stayed at the Mason Inn on our journey back to Canada from Florida. We had checked the prices of hotels in the area on our lap top and one offered a coupon price which we couldn't print. We went to the Mason Inn which was more reasonable than most in the area and the manager Atul Patel said he would match the coupon price and give us an even better rate as we were seniors. It is easy to get back on to the I75.
The room was large, exceptionally clean and quiet, and the breakfast was very good with scrambled eggs, sausage patties, breads, cereals and fruit. We would stay here again if we were in the area.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMasonInn, Front Office Manager at BEST WESTERN Mason Inn, responded to this review, June 27, 2013
Thank you for taking the time to review your stay at the Best Western Mason Inn. There are a number of hotels at our exit (Exit 19 off I-71), and we are typically one of the best values as far as accommodations and amenities go. We have stellar housekeepers and very pleasant front desk staff. On behalf of our entire staff, we hope you had a safe trip back to Canada and look forward to seeing you again!
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Conover, North Carolina
2 reviews
5 of 5 stars Reviewed June 19, 2013

As a Diamond member, I get picky about good service and clean accommodations. This facility delivered on all counts. I had an easy check in, nice room and very good breakfast. The service staff did everything they could to make me feel comfortable and welcome. Awesome job!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMasonInn, Front Office Manager at BEST WESTERN Mason Inn, responded to this review, June 27, 2013
Thank you for your loyalty to Best Western, and thank you for taking the time to review your stay at the Best Western Mason Inn. As you already know, Best Western, Best Western Plus, and Best Western Premiers are all held to the same standards of cleanliness and customer service. We are blessed to have a staff that truly cares about our guests' needs and goes the extra mile to meet and exceed them. For our breakfast, we provide brand name items (Jimmy Dean sausage, Sara Lee donuts, and so on), and it does make a difference. I am just so pleased to hear that you had an excellent stay, and we certainly hope to see you again the next time you are in the Cincinnati area.
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Huntington, West Virginia, Usa
1 review
3 of 5 stars Reviewed June 18, 2013

The staff was nice. The hotel was clean and neat. I ate breakfast there but it was not that good. The pool was small. They have the smallest bathroom I have ever seen. The hotel room was also smaller than I am use to getting.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMasonInn, Front Office Manager at BEST WESTERN Mason Inn, responded to this review, June 27, 2013
Thank you for taking the time to review your stay at the Best Western Mason Inn. I would like to thank you for complimenting our staff, and extend our apologies that you felt your room and the pool too small. We do offer king suites, which have a California king sized bed and a sofa sleeper that pulls out into a queen-sized bed, two flat screen televisions, and a refrigerator and microwave in them. They are two separate rooms. That room type may have accommodated your needs better. Please check in to it's availability the next time you are in the Cincinnati area, we would love to have you stay with us again!
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New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013

Stayed 6days during in April with the group who were playing the baseball championship. Manager was very accommodating. During our stay he was on top of the things like making
copies of the ground, directions to the stadium and recommending a different places to see and eat. Breakfast was very good and the property was very clean. I will definitely stay here if I am back in Cincinnati area.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMasonInn, Front Office Manager at BEST WESTERN Mason Inn, responded to this review, June 27, 2013
Thank you for taking time to review the Best Western Mason Inn. Our staff goes out of its way to make sure our guests can get around Cincinnati like natives and have a fulfilling experience, in addition to providing clean rooms and a hearty breakfast at a fair price. We look forward to seeing you the next time you are in Cincinnati and hope you make it to the baseball championship again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Mason Inn

Address: 9665 Mason Montgomery Road, Mason, OH 45040-9397
Phone Number:
Location: United States > Ohio > Warren County > Mason
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Mason
#3 Romantic Hotel in Mason
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Mason Inn 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Discover this Mason Ohio hotel conveniently located near the Kings Island amusement park, beach and water park. The BEST WESTERN Mason Inn is proud to offer all of the amenities, customer service and convenience associated with the Best Western name. Guests staying at this northern Cincinnati hotel will find a pleasant, safe atmosphere located just minutes from key area attractions, such as Proctor and Gamble, Cintas, WellPoint and Cincinnati Children's Hospital and Siemens. The BEST WESTERN Mason Inn offers a variety of amenities to insure a relaxing and enjoyable stay. Guests will find a complimentary hot breakfast each morning as well as an indoor heated swimming pool, hot tub, business services, fitness center, guest laundry and meeting room approximately 500 square feet. The friendly helpful staff at the BEST WESTERN Mason Inn is ready to ensure a fun-filled memorable stay in Mason Ohio. ... more   less 
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Also Known As:
Best Western Mason Hotel Mason
Ramada Kings Island
Ramada Mason
Mason Ramada
BEST WESTERN Mason Inn Ohio

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