I reserved a Chalet family room online. I got to hotel there was none clean. manager tried to talk me into getting a single room with rollaway bed for 6 people. I refused. He came back and said that there was a chalet clean. We entered the room and it was clear to see that the floor was not vacummed. I entered the bathroom and there was coffe all over the sink and the comode and bathtub was filthy. I called the staff and requested some cleaning supplies. The manager brought me some lysol and I cleaned the comode and sink. I was so ready for bed. I pulled down the comforter and there was no fitted sheets on bed. Just a mattress. I drew the line there and called staff and requested another room. They gave me two adjoining rooms so we packed up our stuff and moved to these rooms. When I arrived home I noticed that they had charged me twice on my credit card. I called and (of course) the accountant is not in to take care of this matter. Still waiting on phone call back. The pictures on website are so decieving. I would not recommend this place.
- Also Known As:
- Kings Island Hotel Mason
- Kings Island Hotel
- Kings Island Mills
- Kings Island Resort Mason, Ohio
- Official Description (provided by the hotel):
- The 100% smoke-free resort is located on 23 beautiful acres of land within minutes of Kings Island, other local attractions, area business, shopping, restaurants and so much more. We are the ideal hotel for any type of traveler with all the offerings of a full-service property without the full-service price. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Hotwire, Venere, Tingo, Travelocity, Expedia and Priceline so you can book your Kings Island Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.