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“Kings island baymont” 3 of 5 stars
Review of Baymont Inn & Suites Mason

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Baymont Inn & Suites Mason
2.0 of 5 Hotel   |   2793 Water Park Drive, Mason, OH 45040   |  
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Stay 3, Save 20%
Ranked #11 of 18 hotels in Mason
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304 people have reviewed this hotel

Traveler rating
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    57
    46
    37
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Marshall, Indiana
1 review
5 of 5 stars Reviewed June 18, 2013

Our stay was more than just a hotel stay. I want to first say the general manager of this hotel is an exceptional professional indivdual. He showed us rooms and allowed us to tear the rooms apart due to a bad experience at another hotel in the local area. Needless to say the room was clean and not really what we expected. The hotel is clean and smelled great when you walk in the door. He even upgraded our family from a room with two queen beds to two king beds. The rate was perfect for our stay and so was the service. We will be back.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe L, General Manager at Baymont Inn & Suites Mason, responded to this review, July 10, 2013
Dear Bernice,

It was my pleasure to allow you to check our roomos before your stay. Our number one focus here at the Baymont Inn & Suites Mason is to make your stay top priority. I am so glad that you enjoyed your stay in our hotel and we look forward to serving you again in the near future. Thanks again for all of your kind words as they mean a lot to me and my staff.

Thanks again,

Joe Lockaby
General Manager
Baymont Inn & Suites Mason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
1 review
5 of 5 stars Reviewed June 11, 2013

Good first impression when I walked in the door of this hotel. The hotel lobby smelled inviting and my room was clean and very spacious. I had a king bed with a sofa with a big area. I liked the coffee maker the most. The housekeeper was very helpful in the morning. She came by my room and freshened it up quickly and told me if I needed anything do not hesitate to ask. Great stay and a great rate.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe L, Manager at Baymont Inn & Suites Mason, responded to this review, July 3, 2013
Dear Valued Guest:

My staff and I are glad that we could accomodate you during your stay with us. We know that you have many choices when coming to the area. We hope to see you again in the future. We strive all of our staff to go out of their way to make a guest's stay a memorable one.

Denita Jones
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2013

After reading the reviews we booked our room with this Baymont and found out that this is a great place to stay. Our stay was more than just a visit to the area for Kings Island. These nice people took really good care of us. They offered us a ride to the park on the bus that they have, gave us cookies which was a huge hit for the kids and to top it off some lemonade. Bradley was exceptional and went above and beyond for us. As I read a few of the reviews I was a little worried but I think from what we have experienced, it seems that people will complain just because they did not get their way with the hotel. Our room was nice and clean and the pool was perfect. All I can say is we will be back and look forward to our next stay at this exceptional Baymont. Keep up the hard work. Oh yeah and Sandy the breakfast lady is so sweet. What a way to make our day.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe L, General Manager at Baymont Inn & Suites Mason, responded to this review, June 12, 2013
Dear Melissa,

Thank you for your kind words and thank you for giving us a chance here at the Baymont Inn & Suites Mason / Ohio. It makes my day that we were able to prove to you that we are a great hotel. We know that yo have many of choices of lodging to choose from especially in our area. Our number one focus for our hotel is the make our Hometown Hospitality the best service for you and all of our other guest. We are delighted that you chose us and we look forward to your future arrivals.

Thanks,

Joe Lockaby
General Manager
Baymont Inn & Suites Mason
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Baymont Inn & Suites Mason

Address: 2793 Water Park Drive, Mason, OH 45040
Phone Number:
Location: United States > Ohio > Warren County > Mason
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 18 hotels in Mason
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Mason 2*
Official Description (provided by the hotel):
Baymont Inn and Suite is conveniently located off exit 25 I-71. This property is under new management since March 2013. It is located One block from The Beach Water Park and one mile from Kings Island, one of the nation's premier theme parks. Baymont Inn & Suites is located only 25 minutes from the New Horseshoe Casino and Downtown Cincinnati. We offer a free scheduled shuttle service to all area attractions. ... more   less 
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Also Known As:
Baymont Inn & Suites Mason Hotel Mason
Baymont Inn And Suites Mason
Baymont Inn Mason
Best Western Mason
Mason Best Western
Mason Baymont Inn
Baymont Inn & Suites Mason Ohio

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