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Baymont Inn & Suites Mason: Traveler Reviews

2.0 of 5
2793 Water Park Drive, Mason, OH 45040
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Baymont Inn & Suites Mason
Ranked #12 of 19 hotels in Mason
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118 reviews from our community

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Date Rating
Toledo
1 review
“Dirty no refund”
1 of 5 stars Reviewed November 13, 2011

Room was very dirty, sticky stuff all over floors in various spots and on bed skirt, curtains vary dusty over AC unit, floors had dust in corners and even found toe nail clippings on the floor, it was apparent they had not been vacumed in a long time if at all. Bathroom was very dirty, my wife insisted on cleaning it before she would let our children use it. Originally booked 2 rooms for 2 nights, and had to cancel 1 room the day i checked in, and the very confused staff would not refund my money for the second room, even though they had no trouble booking the room for the rest of the weekend. Stuck paying $321.60 for 2 rooms and only used one. Pool area was very dagerouse, tile around pool was always wet and very slippery, and the kids said the bottom of the pool was slimy, mold growing all over walls and ceiling.

  • Stayed November 2011, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jy-1025 about Baymont Inn & Suites Mason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Ohio
Top Contributor
204 reviews 204 reviews
204 hotel reviews
Reviews in 158 cities Reviews in 158 cities
128 helpful votes 128 helpful votes
“great price but mixed thoughts..”
3 of 5 stars Reviewed November 3, 2011

parking lot not great for a semi to get in....the price can not be beat! $59.00....the people were freindly, the lobby was beautiful and clean..the room was clean and the bed was comfy but it was apparent that the bathroom had not been cleaned from the last person that stayed...soap shelves were covered in old slimy soap,hair in tub and cob webs on ceiling...( clean towels and new soap)..the furnishings were fairly tired looking, carpet looked new...all in all for the price I was satisfied and would prob stay again( but I would make sure I had a clean shower) I should have complained but I was tired from driving all day and just wanted some rest....this would not be a great place to take your your family and stay but for a cheap 10 hour break as I had it was ok considering the low price..

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask teamster175 about Baymont Inn & Suites Mason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, Ohio, United States
1 review
“Dirty”
2 of 5 stars Reviewed October 17, 2011

While the rates were okay, the hotel was dirty. The pool area floor was black with dirt or mold. The bathroom wall was falling apart from a previous leak. The walls were dirty, and there was an inch of dust on the lamps.

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Unknown43055 about Baymont Inn & Suites Mason
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“Nice for short stays”
4 of 5 stars Reviewed October 9, 2011

We stay here every year when visiting Kings Island, normally for 2 night. It's average in cleanliness and comfort. Would not want to stay for a week or longer tho. Beds are pretty comfortable but bring your own pillow, theirs is small and pretty worn. Breakfast is very good and filling and the rate is very reasonable and staff is friendly and helpful. If you want a 5 star hotel go elsewhere but if you just want somewhere cheap and clean just to shower and sleep for a couple nights, this is it. WE WILL BE BACK NEXT YEAR, GOOD LORD WILLING.

Room Tip: Even if you are a smoker, I would choose the non smoking room and go outside to smoke, the smoking r...
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  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Joey n Melissa M about Baymont Inn & Suites Mason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Over charged the credit card”
1 of 5 stars Reviewed September 30, 2011

My son goes down for a tennis fundraiser every year in August. We pay the higher room rate because we are unsure of how many days we will be staying. The hotel's policy is to charge the full amount the day you check in. Checkout was terrible because the desk clerk did not know what to do. The manager was rude when I called about the refund. My account wasn't credited until the next billing cycle. The property is run down from the last year we stayed there. We won't be staying there again.

  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask DeefromCleveland about Baymont Inn & Suites Mason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Mason

Also Known As:
Baymont Inn & Suites Mason Hotel Mason
Baymont Inn And Suites Mason
Baymont Inn & Suites Mason Hotel
Baymont Inn Mason
Best Western Mason
Mason Best Western
Mason Baymont Inn
Baymont Inn & Suites Mason Ohio
Address: 2793 Water Park Drive, Mason, OH 45040
Phone Number:
Region: United States > Ohio > Warren County > Mason
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 19 hotels in Mason
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Baymont Inn and Suite is conveniently located off exit 25 I-71. This property is under new management since March 2013. It is located One block from The Beach water park and one mile from Kings Island, one of the nation's premier theme parks. Baymont is located only 25 minutes from the New Horseshoe Casino and Downtown Cincinnati. ... more   less 
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