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“Disappointed” 2 of 5 stars
Review of Days Inn Mason

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Days Inn Mason
2.0 of 5 Hotel   |   5310 Bardes Road, I-71 At Exit #19, Fields Ert, Mason, OH 45040   |  
Hotel amenities
Ranked #15 of 19 hotels in Mason
Sauk Rapids
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Disappointed”
2 of 5 stars Reviewed June 4, 2013

I tried to reach this Days Inn for 2 days-on one call to them I held for 17 minutes! Run-down outside but room was actually okay.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

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116 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
Cleveland, Ohio
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 7, 2013

This place is a dump.... I am 45years old and this is the worst hotel I have ever been to. This place allows pets in there rooms. The room reaked of urine dirty carpet etc.. If you don't mine sleeping in a bed were dogs and others pet have been this your place. It also took about a month to get a refund. If you planning a trip to Kings Island take my advice "dont be cheap"

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmdaysinnmason, General Manager at Days Inn Mason, responded to this review, May 12, 2013
I am sorry your experience was not what you had expected, but be assured as the new General Manager i intend to address all problems as they are brought to my attention. Our property has gone through some renovation, so many of these past problems have been handled. We hope that you would be willing to come back and see us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loveland
1 review
1 of 5 stars Reviewed March 8, 2013

I got the three day 20% off deal well they charged me wrong over $35 dollars more. I've left my name and number and gone up there personally and still haven't been able to talk with the manager. I think I've been very nice especially considering there were ants and roaches in the bathroom, the wifi didn't work the whole time we were there, and no hot water for our showers in the morning. But I wasn't even going to mention any of that but now with their lack of customer service I'm done being nice. Never coming here again.

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Days Inn Mason

Also Known As:
Days Inn Mason Hotel Mason
Days Inn Mason Hotel
Red Roof Inn Mason
Mason Red Roof Inn
Days Inn Mason Ohio
Address: 5310 Bardes Road, I-71 At Exit #19, Fields Ert, Mason, OH 45040
Location: United States > Ohio > Warren County > Mason
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 19 hotels in Mason
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Mason 2*
Official Description (provided by the hotel):
Be ready to be pampered at our Days Inn Kings Island. With our excellent customer service and attention to detail, you will feel like a celebrity. Conveniently located off interstate I-71 exit 19 you are within a short distance of all attractions, businesses, theaters and the largest Shopping Mall in Cincinnati. Featuring many upscale stores including Nordstrom and many fine restaurants. The Days Inn is only minutes from Kings Island and other major attractions. Whether for business or pleasure, let us take care of your lodging needs. A small pet fee is applicable. ... more   less 
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