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“Quiet & Relaxing” 4 of 5 stars
Review of Cincinnati Marriott Northeast

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Cincinnati Marriott Northeast
3.5 of 5 Hotel   |   9664 Mason Montgomery Road, Mason, OH 45040   |  
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Ranked #3 of 18 hotels in Mason
Cincinnati, OH
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
“Quiet & Relaxing”
4 of 5 stars Reviewed July 1, 2013 via mobile

We spent a very pleasant stay here and would recommend it to anyone in the area. Conveniently located for travelers, right off the Interstate & convenient to attractions & many restaurants. We'd planned to have dinner at the River City Grill within the hotel, but the selection & prices were obviously aimed at the business person's expense account! The hotel staff couldn't have been nicer or more efficient. The agent kindly gave us a room on the Concierge level for much appreciated quiet. We didn't realize that the hotel happened to be occupied with many young baseball players & their families attending a major tournament. The room w/ king size bed was spacious, comfortable & clean.
The entire facility seemed to be very well maintained. We did not use the amenities because of several young people enjoying the pools, though it was relaxing sitting at a poolside table having a beverage. We were pleased with the accommodations & our stay.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidMeisner-GM, General Manager at Cincinnati Marriott Northeast, responded to this review, July 2, 2013
Gergiebru,

Thank you for taking the time to review our hotel. I am very excited to hear that found your stay to be very pleasant and that our staff was nice and efficient. We absolutely strive to create an enjoyable experience for each and every guest and I am very happy to hear we were successful.

Thank you again and we look forward to your next stay with us!

David Meisner
General Manager
Cincinnati Marriott Northeast
David.meisner@marriott.com
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158 people have reviewed this hotel

Traveler rating
    77
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    23
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Chicago, Illinois, United States
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2013 via mobile

Marriott Hotel was used as our Host Hotel for our 44th Annual www.flowersfamilyreunion.com held this past weekend June 21-23, 2013. Let me say that this hotel pulled out Red Carpet and treated our family like Royalty. Every aspect of our stay was outstanding. We utilized over 100 rooms and the Marriott provided excellent full service breakfast and prepared our banquet dinner for over 300 family members. The friendliness, smiles, and helpfulness of the front desk was amazing. As Corporate Secretary of Flowers Family Reunion Association I hereby declare that our 44th Annual - 2013 Flowers Family Reunion was a HUGE Success and declare that the Cincinnati Marriott Northeast sets new standards in Hospitality by which all others should be measured and we want to say Thank You Very Much!!!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal Lake, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed June 20, 2013

My family stayed at the Marriott for one night after attending a Reds game. We arrived around noon and were able to check in early, though there was a short wait. While our room was being prepared, we ate in the on-site restaurant. The food and service were very good, though a bit slow. We weren't in a hurry, so the delay didn't effect us. Overall the stay was very nice and we will stay again.

Room Tip: The room we stayed in was a bit humid. Not hot, just a little dampness in the air. The room overlook...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
knoxville, tn
Top Contributor
80 reviews 80 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 15, 2013

My husband and I stayed here for a two-day visit to King's Island and we were beyond pleased! It was all of a 3 minute drive from King's Island. The staff were absolutely wonderful and friendly. I do recommend reservations during peak King's Island season as we learned they were sold out.

We got a king room and paid $145. For that price you would think there would be a fridge and microwave, but there wasn't in our room, so keep that in mind if you need one. Other than that, the room was very nice. The bed was super super comfortable. I liked that the comforter was down-filled with a duvet cover which they wash after every guest, which is rare in a hotel. The shower was also very nice. The only complaint was that the number of cable channels was kinda limited. My husband and I don't have cable at home, so when we stay in hotels (especially one at this price) we look forward to watching tv. We were so worn out after the park though, that we we weren't awake for too long.

We did order a late dinner from room service and it was phenomenal!! When we placed our order, we were told it would be about an hour. We were pleasantly surprised when it was delivered only 30 minutes later! I got the Mac and Fries cheeseburger that was very good. My husband got the Pork Belly Cubano on a pretzel bun and it was just to die for! Oh man!

We didn't have time to check out the pools or other amenities. We were also impressed that even though the hotel was full of lacrosse players there for a tournament, we didn't have any issues with noise.

We will definitely stay here again next time we come to King's Island!

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond Hill, Canada
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed June 7, 2013

The hotel is just off the highway in an area with several malls with decent dining choices. Area looks to be semi-residential and quite safe. There are several other hotels near by as well.

In terms of design, the hotel while maintained is dated. The owners of the hotel could do with an exterior facelift and definitely a lobby redesign.

Rooms were clean but small, pretty typical for a 3-star hotel.

The bar only had 2 beers on tap - with one being a "bourbon" beer rather than a proper lager or ale. In any case, they did have several choices in bottles. The mixed drinks I ordered tasted ok too.

Internet is not free and costs 9.95 per day which was a disappointment. On the positive side, the hotel has a decent TV channel line-up.

The bed was comfortable, but the pillows were pretty poor; the pillows were not feather filled (allergies?) which is OK, but the pillows were worn and not fluffy - they felt spongy. Air condition in the room was noisy, but at least it was powerful.

Bathroom was pretty standard, shower head could use a replacement too.

Nothing spectacular, but what can you expect in Mason? Good enough for business travel, but next time I'll probably try one of the several other hotels just down the street.

Room Tip: I believe all rooms are non-smoking which is nice.
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
Top Contributor
68 reviews 68 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 26, 2013 via mobile

What a nice property and friendly staff. Stayed the weekend and enjoyed the great outdoor pool. There is also an indoor pool so no matter the weather there is a pool to enjoy. The staff are friendly and very helpful especially Courtney in the lounge who made some great food suggestions.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dlanterman, General Manager at Cincinnati Marriott Northeast, responded to this review, May 30, 2013
IndyGuy -

Thanks for taking the time to recognize our hotel. We appreciate your business and hope to serve you again soon.

Safe travels.

David Lanterman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, OH
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 1, 2013

First, I believe this Marriott is owned by the same franchisee who has other Marriott's in the Cincy area. Let's just say whoever is in charge of their customer service should be hired by Marriott corporate. Service is top notch. Everyone is always smiling and offering to help. Amazing service for a Marriott.

The hotel itself is ok. The rooms could use a bit of an update. I heard it was built to be a Holiday Inn but did not open as one and Marriott got it instead. The fountain in the lobby can be a bit loud to try to conduct business.

The food is above average for a hotel restaurant. The Street Tacos were incredibly good and their lunch buffet is a bargain. Overall, would definitely stay here again.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dlanterman, General Manager at Cincinnati Marriott Northeast, responded to this review, May 6, 2013
Thanks for taking the time to review us! You are correct, we operate several hotels in Cincinnati. Your comments are much appreciated. You will be happy to know, our hotel is scheduled for guestroom upgrades in the fourth quarter of 2013. I hope you will be back to enjoy them.

I have shared your feedback with my entire team as well as sister Cincinnati Marriott hotels. I know you have a choice of hotels when you travel. Thank you for selecting the Cincinnati Marriott Northeast!
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Additional Information about Cincinnati Marriott Northeast

Address: 9664 Mason Montgomery Road, Mason, OH 45040
Phone Number:
Location: United States > Ohio > Warren County > Mason
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Mason
#5 Business Hotel in Mason
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Cincinnati Marriott Northeast 3.5*
Official Description (provided by the hotel):
Located in the suburb of Mason, Ohio and minutes from offices, attractions, shopping and more, the Cincinnati Marriott Northeast is an ideal destination for every traveler. Guests enjoy our family-friendly hotel, offering spacious rooms with all the comforts of home, an outdoor pool and casual American cuisine at RiverCity Grille & Lounge. ... more   less 
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Also Known As:
Cincinnati Marriott Northeast Hotel Mason
Marriott Mason
Marriott Hotel Mason
Mason Marriott
Cincinnati Marriott Northeast Mason, Ohio

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