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“GREAT Hotel” 5 of 5 stars
Review of BEST WESTERN PLUS University Inn

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BEST WESTERN PLUS University Inn
2.5 of 5 Motel   |   2117 Marion Mt. Gilead Road, Marion, OH 43302 (Formerly Magnuson Hotel University Inn)   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #4 of 7 Hotels in Marion
Certificate of Excellence 2014
Marion, Ohio
1 review
“GREAT Hotel”
5 of 5 stars Reviewed March 17, 2013

Hotel was very clean. Guest services was very nice and accommodating. Friendly atmosphere. I have stayed here 3 times and it just keeps getting better!!! Khristel was very helpful and delightful to my family. The staff made sure we had the best and most comfortable stay possible!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_BWP, General Manager at BEST WESTERN PLUS University Inn, responded to this review, April 1, 2013
Thank you for taking the time to give us your feedback. I will be sure to pass all your wonderful comments to my Best Western PLUS Team!

Thank you for choosing us & we hope that you keep coming back!
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79 reviews from our community

Traveler rating
    39
    23
    7
    4
    6
See reviews for
26
11
6
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Warren, Michigan, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 5, 2013

This hotel was very nice. The staff was among the best mannnered an nicest people ive been around in a very long time. Shelly Booker the hotel manager was very polite as she wished us a safe departure. Other staff members such as Khrystil Lane an Jamie Coburn along with Barb our stay was beautiful an i most definatintly recommend you Check inn-to this hotel if your in marion.

Room Tip: 300 it is a jacuzzi suite an very nice
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_BWP, General Manager at BEST WESTERN PLUS University Inn, responded to this review, April 1, 2013
Thank you for your positive & generous feedback! I appreciate you took the time to acknowledge our Team Members & I'm delighted you found them to be so helpful, well mannered, and friendly!

Thank you again for choosing to stay with us at the Best Western PLUS University Inn, Marion.

We look forward to seeing you again!
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marengo,ohio
1 review
5 of 5 stars Reviewed March 1, 2013

i stayed at best western plus university inn last nite ,i had read a couple of reviews that commented very badly.i found it to be very clean on every floor because i took the time to look around ,after comments made said rooms where dirty ,untrue,Kristle was in charge last nite.the full breakfast was xcellentscramble eggs round bacon,3 juices,fresh fruit,bread ,wheat ,white ,yoplayogurt ,cerals,muffins,,beds are pillow top very very comfortable,pilows soft but firm, i came to get away from problems at home ,her and i agreed for me to do this to make our love strong , it was about her children ,i am not the father,but the children would like me to be,anyway.i live in marengo.she is farther away. we will go there as a family when it warms up to enjoy attractions and food in marion garyemarengo

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_BWP, General Manager at BEST WESTERN PLUS University Inn, responded to this review, April 1, 2013
Thank you for taking the time to give us your feedback. We actually renovated completely & activated as a Best Western PLUS on February 19th, 2013. We are pleased you enjoyed your stay & appreciate the great feedback about our free full hot breakfast.

We hope you & your family do return to stay with us. I will forward your compliments to my team also.

Thanks again for your feedback!
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Gallipolis, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 23, 2013

This was the first weekend of true opening. The manager Sherry was exceptional in trying to accomodate us in every way. The rooms are beautifully decorated with new very comfortable beds, clean fridge and microwave. Heaters worked well. The bathrooms are small but clean and
functional. The new breakfast area was clean, inviting and the food was very varied and tasty. There are a few problems, jets in hot tub ineffective and doors locking system are difficult. BUT the manager was very receptive to our concerns and began to make repairs. I was very happy with the hotel, the staff and the accomodations. Give this another try.....I will be returning

Room Tip: They are still decorating the first floor, try upper floors
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_BWP, General Manager at BEST WESTERN PLUS University Inn, responded to this review, March 28, 2013
Thank you for taking the time to provide your feedback regarding your stay at our hotel.

I apologize about the jets in hot tub & the door locking mechanisms. Since your stay we have made some adjustments & repairs on both issues. Door locks are functional & jets are working properly now.

We look forward to seeing you again when you travel through the Marion area.

Once again thank you!!
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Twin Cities
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 15, 2013

This hotel is conveniently located off I-57. The desk clerk was very friendly and helpful. The room was clean and free of smells.The hotel had free wifi in the room and a computer by the front desk. Breakfast was okay but there was plenty of seating. Overall a good value.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS University Inn

Address: 2117 Marion Mt. Gilead Road, Marion, OH 43302 (Formerly Magnuson Hotel University Inn)
Phone Number:
Location: United States > Ohio > Marion
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Marion
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS University Inn 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
This Best Western Plus is located near Ohio State University, Marion Technical College, Marion Coliseum and Fairgrounds, Delaware Lake, Marion County International Raceway, Kildeer Plains Wilderness Area and Big Island Wilderness Area. Recently and completely refurbished in late 2013, the hotel offers microwave, refrig and in-room, laptop sized safes in each bedroom ... more   less 
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Also Known As:
Marion Super Eight
Marion Super 8
BEST WESTERN PLUS University Inn Marion, Ohio

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