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“Awful, horrible place!! Terrible!” 1 of 5 stars
Review of Mansfield Inn

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Mansfield Inn
880 Laver Road, Mansfield, OH 44905-2341 (Formerly Best Value Inn)   |  
Hotel amenities
Ranked #12 of 14 hotels in Mansfield
Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
“Awful, horrible place!! Terrible!”
1 of 5 stars Reviewed August 9, 2012

Awful, horrible place!! Terrible!

Long story short, they did not honor our "guaranteed" reservation or save a room for us, and they really didn't care. I had made reservations back in February for an August room. When we arrived to check in, the person behind the desk looked us up and said he saw our reservation. He then made us wait at the front desk for about 20 minutes - waiting for the manager - as he didn't want to "mix anything up." After the manager finally arrived he tells us, ever so nonchalantly, that they are booked and they "don't have a room" for us. He goes on to say that, "People have been here since Thursday and haven't left." I said to him, "So, you gave away our room?!?" He said he was overbooked. We left.

They evidently know how to TAKE a reservation, they just don't know how to KEEP a reservation.

I would never book with them again nor would I recommend this place to anyone. EVER.

Fortunately, Expedia gave us a complete refund. Thank you Expedia. I do believe that Expedia should remove this hotel as one of their hotel options so no other traveler has to deal with this grief.

Room Tip: Don't ever book a reservation here. Don't stay here.
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  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2012

The brochures are misleading. This place is a dump.

If you can get through the pot hole filled parking lot and make your way past the abandoned restaurant you can find the run down "office."

We traveled to this area of Ohio for the Mid-Ohio Indy Race. We knew the hotels would be filled, so we booked a room way back in February in order to save our space. The day before we received an email (from Expedia) confirming our reservation.

When we arrived, after waiting 15 minutes for the manager to show up at the office, we were told that they didn't have any rooms.

It reminded me of this Seinfeld episode: http://www.youtube.com/watch?v=dSZYsyrP3Co&feature=player_detailpage#t=18s

Luckily, I had the TripAdvisor app on my phone, and I was able to call and book a room at the last minute at another hotel that was up the road in Ashland.

Seriously, don't waste your time with this place. Rent a motor home, stay in a tent, or drive further away to find something if you're attending the Mid-Ohio race.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conesus, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 1, 2012

The reservation website description indicated "newly remodeled". The room included a refrigerator and microwave. When I checked in, the first room I was assigned contained ants wandering around the bathroom floor and over the pillows on the bed. I returned to the front desk. After some waiting -because there was just one hard working man on duty doing the best he could- I got another room. Like the first room, it was not equipped with a fridge or microwave. It wasn't "newly remodeled". The TV remote did not work. I there were no batteries in it. I went back to the front desk. I received new batteries and instructions on how to program it. I was successful at the programming, but after only a few minutes of TV viewing the TV shut off. It had been a long day. I let it go. The TV still didn't work the second night. I suspected that the electrical pop noise I heard the night before came from the receptacle. I plugged it into another receptacle. It worked. 10 minutes later it died again. It wouldn't work from the original receptacle either. Also, I remember other customers making trips to the front desk because their room keys (magnetic strip type) didn't work. It was because the batteries were dead (or missing?) in the door lock mechanisms. The pool was closed. A good idea because it was empty. No swimming in July! The owner has no set hours. He's in and out after 2 pm, usually. I have not been able to contact him since my return home. He hasn't returned my calls.

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Needmore, Pennsylvania
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 21, 2011

This was one of the worse places I have seen since my teenage years as a runaway. We booked for 3 nights and did not stay 5 minutes. The parking lot alone scared us, so we decided to ask to see a room before agreeing to it and boy are we glad we did. The mold smell knocked you over when the door was opened, along with the bathroom floor being wet and the owner used a towel under his feet to dry it explaining he did not know why it was happening. Then we saw all the mold on the walls with the dead bugs on the floor. We ran and I would suggest everyone else does also! NO mattress covers and the they were covered with holes. We went to the Country Inn & Suites paid 2 times as much but it was so worth it!!

Room Tip: Country Inns & Suites Mansfield Ohio
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  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teldo
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 27, 2011

i read all this review and i still sted in there i like this place so much when ever i go i will stay at this motel all time, thanks to those girls that review was rely helped i don' know about those other review what they are talking about but i asked for non smoking room and remodel, and i like this motel

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 17, 2011

The weekly rate was 120, but since they supposedly didn't have any single bed rooms available, only double, they wanted to charge me 159. I noticed rooms in front where I could see through the window a single bed room unoccupied, but when I inquired I was told those rooms were newly remolded and not availabe for weekly rates. Other hotels charge based on # of occupants and not the # of beds. I felt like the 120 weekly rate on the sign and the open curtain rooms in front showing newly remolded rooms were just bait. Plus I slipped and nearly fell on the ice in front of the office since they don't plow or salt. Needless to say I took my business elsewhere...

Stayed February 2011, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Titusville, Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 7, 2010

I was working around mansfield, oh and this hotel drew me in from the sign outside saying 119 weekly well it ended up being 157 since I had to get a double room. Room service only came around once a week! Since they only came around once a week I went to try to get fresh towels and they wont even give me that. Plus the rooms are cold, lukewarm at the most. I also guess that they dont know how to shovel since the walk ways were covered and never got shoveled. I can see someone falling and them getting a lawsuit. I am not going to stay at this motel again.

  • Stayed December 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mansfield Inn

Address: 880 Laver Road, Mansfield, OH 44905-2341 (Formerly Best Value Inn)
Location: United States > Ohio > Mansfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 14 hotels in Mansfield
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Mansfield Hotel Mansfield
Mansfield Inn Ohio

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