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Hampton Inn & Suites Mansfield-South @ I-71: Traveler Reviews

2220 South Main Street, Mansfield, OH
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Hampton Inn & Suites Mansfield-South @ I-71
Ranked #1 of 14 hotels in Mansfield
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59 reviews from our community

    Trip type
Traveler rating
    33
    16
    6
    2
    2
Date Rating
Colorado Springs, Colorado
1 review
“Fantastic staff!”
5 of 5 stars Reviewed November 29, 2012

I really enjoyed my time at the Hampton Inn Mansfield. The whole staff, most especially Sandra, were friendly, helpful and made me feel at home. I would highly recommend this hotel to anyone traveling to Mansfield!

Stayed November 2012, traveled solo
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Ask LoYoCo about Hampton Inn & Suites Mansfield-South @ I-71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra B, Manager at Hampton Inn & Suites Mansfield-South @ I-71, responded to this review
December 27, 2012
I appreciate your business and I look forward, for you to return.
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Boston, MA
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Not as nice as their norm”
3 of 5 stars Reviewed October 5, 2012

The hotel is going through major renovations right now which I was not told when booking. The staff there is really nice - front desk gave me a great place to run that was ten minutes away on a bike path. Luckily I prefer to run outside bc the gym was also under construction. The contractors were just doing their job but it was really loud so hard to concentrate on work in room - and for calls. I am sure this is temporary though. I would give them another try as location us super convenient.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Heather M about Hampton Inn & Suites Mansfield-South @ I-71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra B, Director of Sales at Hampton Inn & Suites Mansfield-South @ I-71, responded to this review
December 27, 2012
I hope you will return, to see how wonderful our renovation has turned out.
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OH
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
“Sub-standard Hampton; very disappointing”
3 of 5 stars Reviewed September 30, 2012

This was our second stay at this hotel and we were extremely disappointed. When I made the reservation I was NOT told that the hotel was undergoing extensive renovation. The lobby is completely torn up & the parking lot is full of dumpsters and construction trucks to the point that there was not enough parking. The hallways, elevators and carpeting are all a dusty mess due to the drywall work being completed. The bed in our king room was pushed all the way against the air-conditioning unit and the desk was at the foot of the bed, while there was a huge open space to the right of the bed. (not conducive to getting out of bed and walking to the bathroom in the middle of the night) The carpet needed a thorough cleaning and there was broken tile around the bathroom shower. When we came in at night our room key did not work and we had to go to the lobby to have it reset. The clerk's comment was, "Oh this happens every night when I am on duty, the keys never work correctly." Towels are thin and they need some decent towel racks instead of little hooks hanging directly over the toilet.The one positive was that the bed was comfortable. We found this Hampton to be very overpriced for the accomodations provided. Will be looking elsewhere on our next visit to the area.

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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask HHLVR about Hampton Inn & Suites Mansfield-South @ I-71
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Erie PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Hampton INN Mansfield phone always busy”
1 of 5 stars Reviewed September 7, 2012

Tried to cancel reservations for 2 days prior to my stay in order to meet the 48 hr. window. I Constantly received a busy signal and finally gave up. On day of reservation, I finally called the Hampton Inn toll free customer service # and they also tried to unsuccessfully reach the place. They said they would cancel reservation and I should receive a confirming email. In the mean time, I received an email stating my cancellation status as a "no show" i.e. still being billed for the room. Another call to customer service and again I was told they would take care of it. 5 days later and still nothing. Hampton Inns are off my short list. JDW, Erie Pa

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Service
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Ask jdwerie about Hampton Inn & Suites Mansfield-South @ I-71
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Sandra B, Director of Sales at Hampton Inn & Suites Mansfield-South @ I-71, responded to this review
December 27, 2012
Our facility was struck by lightening and shorted out every electronic component in our building. Unfortunately we did have phone issue's. They have been resolved. I hope you return to see our wonderful renovations we have had done.
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Rakiraki, Fiji
1 review
1 helpful vote 1 helpful vote
“Nice, clean, convenient”
4 of 5 stars Reviewed August 9, 2012

I have stayed in this hotel many times during my various racing trips to mid-ohio. It is always clean and the employees are courteous and helpful. It is close to some good food and gas stations as well and if you are coming for the races, it's only about ten or fifteen mins from the track. My first choice of hotel when am at mid-ohio.

Stayed August 2012, traveled on business
Was this review helpful? Yes 1
Ask MDS31 about Hampton Inn & Suites Mansfield-South @ I-71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra B, Director of Sales at Hampton Inn & Suites Mansfield-South @ I-71, responded to this review
December 27, 2012
I hope you return this summer.
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Additional Information about Hampton Inn & Suites Mansfield-South @ I-71

Also Known As:
Hampton Inn & Suites Mansfield-South @ i-71 Hotel Mansfield
Hampton Inn And Suites Mansfield-South @ i-71
Hampton Inn & Suites Mansfield-South @ i-71 Hotel
Hampton Inn Mansfield
Mansfield Hampton Inn
Hampton Inn & Suites Mansfield-South @ I-71 Ohio
Address: 2220 South Main Street, Mansfield, OH
Phone Number:
Region: United States > Ohio > Mansfield
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Mansfield
#4 Family Hotels in Mansfield
Price Range: $$
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Hampton Inn & Suites Mansfield-South @ I-71
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