The hotel is going through major renovations right now which I was not told when booking. The staff there is really nice - front desk gave me a great place to run that was ten minutes away on a bike path. Luckily I prefer to run outside bc the gym was also under construction. The contractors were just doing their job but it was really loud so hard to concentrate on work in room - and for calls. I am sure this is temporary though. I would give them another try as location us super convenient.

This was our second stay at this hotel and we were extremely disappointed. When I made the reservation I was NOT told that the hotel was undergoing extensive renovation. The lobby is completely torn up & the parking lot is full of dumpsters and construction trucks to the point that there was not enough parking. The hallways, elevators and carpeting are all a dusty mess due to the drywall work being completed. The bed in our king room was pushed all the way against the air-conditioning unit and the desk was at the foot of the bed, while there was a huge open space to the right of the bed. (not conducive to getting out of bed and walking to the bathroom in the middle of the night) The carpet needed a thorough cleaning and there was broken tile around the bathroom shower. When we came in at night our room key did not work and we had to go to the lobby to have it reset. The clerk's comment was, "Oh this happens every night when I am on duty, the keys never work correctly." Towels are thin and they need some decent towel racks instead of little hooks hanging directly over the toilet.The one positive was that the bed was comfortable. We found this Hampton to be very overpriced for the accomodations provided. Will be looking elsewhere on our next visit to the area.

Tried to cancel reservations for 2 days prior to my stay in order to meet the 48 hr. window. I Constantly received a busy signal and finally gave up. On day of reservation, I finally called the Hampton Inn toll free customer service # and they also tried to unsuccessfully reach the place. They said they would cancel reservation and I should receive a confirming email. In the mean time, I received an email stating my cancellation status as a "no show" i.e. still being billed for the room. Another call to customer service and again I was told they would take care of it. 5 days later and still nothing. Hampton Inns are off my short list. JDW, Erie Pa

I have stayed in this hotel many times during my various racing trips to mid-ohio. It is always clean and the employees are courteous and helpful. It is close to some good food and gas stations as well and if you are coming for the races, it's only about ten or fifteen mins from the track. My first choice of hotel when am at mid-ohio.