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“Adequate, not great” 3 of 5 stars
Review of BEST WESTERN Richland Inn-Mansfield

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BEST WESTERN Richland Inn-Mansfield
2.5 of 5 Hotel   |   180 East Hanley Road, Mansfield, OH 44903   |  
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Ranked #5 of 14 Hotels in Mansfield
Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Adequate, not great”
3 of 5 stars Reviewed December 10, 2012

This hotel is located close to the highway a few miles from downtown Mansfield. The room was clean, a good size, with a comfortable bed. The staff was very pleasant. The bathroom was small and the towels were thin, but there were plenty on hand. We found the location a bit noisy, including trash pick-up at 4am! The breakfast was very disappointing. With plenty of restaurants nearby, you do have other options. Overall, this hotel provided an adequate place to stop for the night while traveling at a fair price.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMansfieldOhio, General Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review, December 11, 2012
We appreciate your feedback about the trash removal service and are doing our best to reach a common ground with our service provider for timing of picking up. Our property continues to provide changes to our breakfast proram to offer a more satisfying breakfast offering. Our hope is that when in the Mansfield area again you would choose to stay with us and let us give you excellent service and accomodations.
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107 reviews from our community

Traveler rating
    43
    41
    15
    7
    1
See reviews for
46
28
9
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Rochester
1 review
4 of 5 stars Reviewed November 26, 2012

The service was great for the short time we were there. What i really like is the location to the Highway and services in The area, Such as shopping, food and Gas within less than a mile.!!!!!!!!!!!!!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMansfieldOhio, General Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review, December 2, 2012
Thank you for spending part of you Holiday with us and our home away from home. We are glad that you enjoyed your stay. We are very fortunate to have a wide variety of restaraunts and stores close by for our guests. Please let us know if we can be of service again in the future.
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South Bend, Indiana
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 14, 2012

Here's a nice hotel just on the south side of Mansfield close to I-71 (Exit 169). Not real close to downtown, but you're in a good central location for Malabar Farm, Mohican State Park, and the Ohio Bird Sanctuary.

Rooms and beds are comfortable, and the room is very quiet even though I-71 is in sight from the window. There is a small refrigerator in the room. And each room has a live plant for a homey touch. I think that is a first for me! The sink is in the foyer, separated from the bathroom which contains tub and toilet only. No fan in the bathroom.

They have a free breakfast buffet in the morning, 6:30 to 9:30. The breakfast room is quite small, and at various times it will be full, so you may have to wait for a table. But there is a cozy sitting area close by in the lobby you can go if it's full. They have a Nescafe coffee maker that makes delicious, fresh coffee - about the best I've had. And they also have one of those classic Carbon's Golden Malted waffle makers.

The staff is friendly and the service is superb. Two examples: 1) My wife is especially sensitive to smoke and even though our 2nd floor room was non-smoking, there were traces of smoke coming from down the hall. We were immediately given a different room on the 1st floor. 2) A shower lever was stuck and was repaired promptly while we were out. Josh, the manager, is very accomodating. If you have any issues please don't hesitate to ask. Josh and his staff aim to please. We'll definitely be back!

Room Tip: If you are sensitive to smoke, ask for a room on the first floor.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMansfieldOhio, General Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review, November 18, 2012
Thank you for choosing our hotel for your accomodation needs. We are very happy that you enjoyed your stay with us and we do strive to make sure that if there is a issue it is handled quickly. We are glad that you did feel at home from some of the extra amenities offered here at the property. Please travel safe and we hope to see you again in the future.
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Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 5, 2012

Stayed with my son when we toured the Mansfield Reformatory & the Shawshank Tour of the local area. Best location: close to highway, but away from downtown. Plenty of restaurants close by. Staff was very friendly and accommodating, although the WiFi was down when we were there so be sure to ask about it if this is a priority to you. The breakfast is better than most budget motels, it included sausage and eggs as well as the usual continental choices. Room was clean and comfortable. Overall a great value, would definitely stay here again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMansfieldOhio, General Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review, November 11, 2012
Thank you for choosing to stay with us. We are glad that you took advantage of some of the exciting things that Mansfield has to offer like the Shawshank Trail and Reformatory. I apologize about the WIFI but do want to inform you that we have replaced the entire system to correct this problem. Again, thank you and we hope to see you again in the future.
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New York City, New York
1 review
5 of 5 stars Reviewed October 28, 2012

I choose this hotel because it location and quality of the service. I stayed here before and we loved it. For the price I paid for, I received an above-average stay, I highly suggest staying here.. The free breakfast was quite extensive. There is a laundry room. If I had known this, I would of brought laundry soap! ( But don't worry, you can purchase some. ) Super helpful for wet clothes and swimsuits. The pool is nice and hot, I didn't get a chance to try to hot tub or jacuzzi, but that was unexpected surprise. My room location had wacky WiFi coverage. It could of been my phone though. But they had geat wifi 24 hours phone service..

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMansfieldOhio, General Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review, November 1, 2012
Thank you for the excellent review. We are glad that you enjoyed your stay and it makes us very happy that our guests feel at home while staying with us. Please contact us again when in the Mansfield, Ohio area so that we may once again provide you with excellent service and accomodations.
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Additional Information about BEST WESTERN Richland Inn-Mansfield

Address: 180 East Hanley Road, Mansfield, OH 44903
Phone Number:
Location: United States > Ohio > Mansfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mansfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Richland Inn-Mansfield 2.5*
Number of rooms: 55
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Also Known As:
Best Western Mansfield
Mansfield Best Western
BEST WESTERN Richland Inn-Mansfield Ohio

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