While this cabin appears to be nice officially, do NOT expect any privacy when staying here. After our first night, we were enjoying a morning in the hot tub. While getting out of the tub, a truck came up the driveway, even though we thought we weren't going to be disturbed, and we made a dash for the cabin, as we weren't fully decent. While we're running through the cabin trying to get our things gathered, the owner (Terry) gets out of his truck and starts shoveling snow from the walkway. At this point, we are freaking out trying to get fully dressed, and we're having many troubles, as this cabin doesn't even have curtains over the windows. He then proceeds to check levels in the hot tub and add chemicals. We're just stranded in the curtainless cabin, waiting at least 20 minutes for this man to leave.
After this incident, my wife was completely horrified, and she calls to tell him that we didn't know we were going to have him coming up for no reason, and that we were checking out early. We were simply too embarrassed to stay. She says that we need a refund for the remaining two nights, and he says "It's not gonna happen sweetie." He then went on to say "If I would have seen you in the hot tub, I would have backed down the driveway." Shouldn't he let us know that he was going to come? Schedule a time or something. He informs us that he shows up everyday to check on the hot tub. He says that the water was low, and didn't want us ruining a $7000 tub. I've got news for ya. Half the jets didn't work anyhow, so it was barely working to begin with. He also claims that he's responsible for shoveling the walk, even though I signed a piece of paperwork letting him off the hook for any injury that happens on his property. In any case, we told him that it wasn't explained in the rules that our private, secluded cabin came with a randomly appearing stranger to break up our privacy. After refusing to give us a refund, my only option is to call the credit card company and hopefully get a dispute settled. It's simply not fair to charge us for time we were not there, especially after arriving without ANY disclosure.. He completely ruined our entire vacation, causing us to go home 2 days early, not to mention the loss of our prepaid concert tickets for Thursday night (since we missed the show by going home).
We're honest, hard working people who were simply screwed by this place, and while we had been recommending it to people from our previous visit, we will now tell everyone we know to steer clear. It was a nice place, but Terry's response when our privacy was violated was completely uncalled for. There are a hundred other places to stay in Hocking Hills. Find one that isn't Evergreen Place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.