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“Comfortable & Clean” 4 of 5 stars
Review of Holiday Inn Express Logan

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Holiday Inn Express Logan
2.5 of 5 Hotel   |   12916 Grey St, Logan, OH 43138   |  
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Ranked #1 of 6 Hotels in Logan
Milford, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Comfortable & Clean”
4 of 5 stars Reviewed September 16, 2013

We travel quite a bit and have had some ugly surprises. Fortunately this was not one of them. Room was clean, beds were comfortable and staff was polite and friendly. The only improvement I might suggest is in the area of soundproofing. Good selection of foods in the breakfast buffet although a little longer time span would have helped avoid the crowd in the breakfast room.

Room Tip: Choose a room on the 1st or 3rd floor as the 2nd does not have an ice machine.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Front Office Manager at Holiday Inn Express Logan, responded to this review, September 17, 2013
Thank you for taking your time to fill out this review! We appreciate the nice comments! We will take your thoughts into consideration and will forward them to upper management! We always appreciate our guests input and look forward to you staying with us again!

Thank you again for the review!
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134 reviews from our community

Traveler rating
    55
    45
    26
    5
    3
See reviews for
50
49
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Erie
Senior Contributor
24 reviews 24 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 5, 2013

We were very happy with our stay. We were allowed to have our dog there. Room was clean and spacious. The breakfast buffet was very good. The food was top quality with a nice variety.The staff was ver friendly and helpful about the area.

Room Tip: dog friendly
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Front Office Manager at Holiday Inn Express Logan, responded to this review, September 8, 2013
Thank you for taking time to fill out this review. We are always happy to accommodate you to the best of our ability! I will forward on your comments to our staff so they know that you enjoyed your stay!

Thank you again for the review and we look forward to your future stays with us!
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Fenton
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 20, 2013

Average Holiday Inn. This hotel is pricey. But most likely because it sets near a state park. It was clean and the staff friendly. You can hear your neighbors. Staff not very knowledgeable about the immediate area. We traveled to Logan for a family reunion at Old Mans Cave. Hotel is difficult to find at first due to construction. There is no sign for hotel or road sign to help guide you off 664. Staff thought signs must of got tore down. There are two restaurants very close by. One Mexican one BBQ. If you need a fridg for meds, extra charge over the pricey charge for average room.

Room Tip: Choose the upper floor. So you won't hear people walking over your head at night. Or bouncing on...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Front Office Manager at Holiday Inn Express Logan, responded to this review, August 25, 2013
Thank you for filling out this review! We are sorry that the construction made it difficult for you to find the hotel! We sadly do not have any control on the situations like that but we are promised that the construction will be done here soon! We appreciate taking time out of your day to let us know how well we are doing!

Thank you again and we hope to see you soon!
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Cleveland, Ohio
Top Contributor
158 reviews 158 reviews
31 hotel reviews
Reviews in 44 cities Reviews in 44 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed August 18, 2013

We are checking out today from room 213. We are very happy with the room. The hotel is clean and the staff is friendly. We travel often and this place is right up there with many of the "higher" end hotels we have stayed. Our room is facing the Mexican restaurant that has a BIG RED neon sign which we figured would be a problem at night. The darkening curtains fix that. NO issues here. The breakfast bar was just fine, had what we needed to start the day. The ladies are very friendly and kept it clean. I would tend to believe this is the nicest place in the area. We will stay here again when we are back. The only issue is the jets in the hot tub aren't working but we were told that when we checked in. We used the pool a lot and it is warm and clean. Check in was perfect, even a little early. We walked to Millstone one night and LaCascada last night. Keep up the good work.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Front Office Manager at Holiday Inn Express Logan, responded to this review, August 25, 2013
We appreciate the time it took to fill out this review! I will forward the comments onto the staff to let them know that you enjoyed your stay! Fall and Winter are just around the corner and are some of the best times to come down for a hike!

Thank you again for filling out this review! We hope to see you soon.
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London, United Kingdom
Top Contributor
73 reviews 73 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed August 17, 2013

We stayed at this Holiday Inn en route from Yellowstone to Vegas and were impressed with the layout and quality of furnishings in this hotel. We'd had a long drive and arrived just after check in time, so no problem with our room being ready. Reception was very pleasant and helpful.

As soon as we'd reached our room we had a phone call to tell us that our tv wasn't working and that it was being sorted - we hadn't even noticed at that point. It was duly fixed after a few visits from maintenance, but was one of the new LG tv and in room systems - not so many channels available as at previous HI hotels I thought, and the remote was confusing to use. Other than that, the room was very clean and spacious. We overlooked the back of the hotel with a view onto fields and horses - very pleasant.

Breakfast was well organised and replenished frequently. We found this to be one of the nicer Holiday Inn Expresses we stayed on this trip.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Front Office Manager at Holiday Inn Express Logan, responded to this review, August 25, 2013
Thank you so much for giving us such a great review! We appreciate your comments and will forward them onto the staff!
Thank you again for taking the time to fill out this review! We hope to see you soon in the future!
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 2, 2013

To start the young girl at the front desk was absolute rude about us getting there earlier than 3 to check... We traveled with 2 young kids so were simply trying to make good time, not at all thinking it would be an inconvenience to the hotel? Then she told us to go eat and come back after 3... So we took the kids canoeing and came back after 3 to find they had given our smoke free room away!?!? So if we wanted to stay 2 nights it would be in smoking! Keep in mind these were reservations already booked and paid for to have NON smoking?? To make things worse the pool and hot tub were disgusting I had my children get out of the pool as I noticed there was a floating band aid and what looked to be poop in the pool... Canceling the second night and just trying to get any rest tonight is absolutely ridiculous since all you can hear are the people above,beside and apparently anywhere in the hotel... I have traveled my whole life and NEVER had such a rude,disgusting,horrible experience. On the up side the people in this community seem to such sweet people so everywhere else we have been in the area has been a very positive experience we will most certainly be back but never will I ever stay in this hotel again. I'm pretty sure the only people rating this hotel as 5 stars are people who work here, not actual people staying here!

  • Stayed August 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Front Office Manager at Holiday Inn Express Logan, responded to this review, August 10, 2013
Thank you for taking your time to fill out this review. I will forward these comments onto my staff to ensure the best guest service. We apologize for the inconvenience of not having an early check in was and we do our best to make sure our housekeepers jump right into those rooms at checkout time so we can ensure an early check-in. I am also sorry that someone lost there band-aid in the pool during your stay. I can also assure you no one had an accident in the pool during your stay.

Thank you again for filling out this review!
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Tiffin, Ohio
Top Contributor
69 reviews 69 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 31, 2013

We just returned from our third stay at Holiday Inn Express in Logan and it continues to be my favorite hotel in the area. You will get exactly what you expect and love about HI Express (good breakfast, crisp bedding, and multiple pillows). The building is showing just a bit of wear (found a few scuff marks on the walls of our room) but overall just clean and quiet and perfect. The pool area was well-maintained and the water was warm and wonderful after a day of hiking. My internet booking had billing trouble, but the manager was completely wonderful and got it all straightened out for me. We had three rooms with nine total people and just loved every bit of our stay. We much prefer this hotel to cabin rentals where you are never quite sure what you'll get.

Room Tip: Call directly to get the best pricing and service. Booking through the HI Express website proved pr...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Front Office Manager at Holiday Inn Express Logan, responded to this review, August 10, 2013
Thank you so much for filling out this review! We appreciate taking time out your day to give us feedback! We are so glad that you enjoyed your stay. I will forward your comments onto the staff.

Please come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Logan

Address: 12916 Grey St, Logan, OH 43138
Phone Number:
Location: United States > Ohio > Logan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Logan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Logan 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to The Holiday Inn Express Hotel Hocking Hills-Logan Ohio. Conveniently located off of Route 33 exit onto Route 664 , within walking distance to the Millstone BBQ restaurant and bar. Beautiful Lake Logan is just minutes away along with Old Man's Cave and it's numerous waterfalls. If you are traveling on business or pleasure our hotel has something just for you. Wake up with Smart roast coffee at our complimentary smart start breakfast bar. Plan some time to visit the local craft and antique shops. Enjoy our 24 hour heated pool, whirlpool and fitness center. The Holiday Inn Express Hotel Hocking Hills-Logan Ohio also offers weekday specials Sunday through Thursday. The Hocking Hills area has some of the best hunting in Ohio Our spacious guest rooms offer free High speed Internet access, free local phone calls, expanded cable with HBO. Our hotel has all the in room amenities that you come to expect, along with forget me items at our front desk. Our friendly staff is waiting for you to stay smart. ... more   less 
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Also Known As:
Holiday Inn Express Logan Hotel Logan
Holiday Inn Logan
Logan Holiday Inn
Holiday Inn Express Logan Ohio

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