My fiance' had some work to do in this area over the weekend so we rented a room at the Baymont Inn. I had stayed there twice before but it had been several years since I had been there. It is beginning to show it's age~especially the beds. We travel a lot (we go somewhere every month) and we both agreed that was the worst mattress we had ever slept on. It was so soft you would sink down in and had a hard time getting up off the bed! Both of our backs were pretty sore the next morning. The other negative thing was my fiance' is very sensitive to dust, allergens, etc. so he always checks the filter from the air conditioning unit and it was filthy!!! It looked like it had not been cleaned for over a year. We washed it out in the bathtub and that seemed to help. On the positive side~we enjoyed using the hot tub and pool that night and the breakfast buffet was better than most. They had individually wrapped pieces of french toast, waffles, several different flavors of bagels, toast, danish, yogurt, fruit, apple and orange juice, milk, assorted cereals, and of course coffee and tea. We liked that there were refrigerators and microwaves in the room. We had forgotten to bring a bottle opener and I called the front desk and they let us use one of theirs. The front desk clerk, Aaron, was very friendly and helpful. If we are ever in the area again we will go back but they do need to invest in some new mattresses.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 29, 2012
Thank you for sharing your comments regarding your recent stay at the Baymont Inn & Suites of Logan! Please accept my apology for the problem you encountered with the bed in your room. I was quite surprised to see that comment, as we usually receive rave reviews about the quality of our beds! Our sleep sets are top-of-the-line Simmons Beautyrest Extra-plush bedding, and in fact, they are relatively new. We believe providing the best possible night's rest begins with a comfortable mattress! I would appreciate a private note specifying your room number so that we can check that bed to determine if there is a problem. I would also like to apologize for the less than pristine HVAC filters. Filters are cleaned monthly, but it is obvious by your comment that we missed at least one! Thank you for alerting me to this situation so that I can follow up and avoid this issue in the future. Valery Junge, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.