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“Fantastic Property & staff” 5 of 5 stars
Review of Holiday Inn Hotel & Suites Lima East

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Holiday Inn Hotel & Suites Lima East
3.0 of 5 Hotel   |   803 South Leonard Avenue, I-75 & St. Rd. 309, Lima, OH 45804   |  
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Ranked #2 of 16 Hotels in Lima
Cincinnati
2 reviews
1 helpful vote 1 helpful vote
“Fantastic Property & staff”
5 of 5 stars Reviewed April 12, 2012

I travel to the Lima area several times a month on business & was lured away from a competitor's property by Michele several years ago & what a great move it has turned out to be.
The front desk staff is always smiling and will go out of their way to help in any way possible. On my last visit there was a young lady working the front desk (Joan I think) that had the nicest smile I think I have ever seen. She made me feel like she was truly happy to have me as a guest.

If you are traveling into the Lima area I would highly recommend that you give this property a visit. I can guarantee that Michele & the rest of the staff will make you feel like you are the most important guest there.

Jim
Cincinnati,Ohio

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review, April 23, 2012
Thank you for the nice comments. Michele and Joan, along with the entire staff, do go out of their way to make each guest feel important. We want to make sure that everything is perfect for every guest here. Thanks again for the wonderful comments, and we look forward to seeing you again!
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139 reviews from our community

Traveler rating
    98
    29
    9
    2
    1
See reviews for
39
8
7
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Atlanta, Georgia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2012

We were in town for a milestone birthday (a big one). We've stayed at Holiday Inns in many locations (we're big fans especially since the brand has been relaunched), but this one is fantastic! The service was great, the people were nice and the hotel was very clean. We'll definitely be back and have referred this hotel to many of our friends and family!

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review, April 11, 2012
"The Best Place to Stay in Lima"! Thank you, that's quite a compliment. I'm glad you chose us to stay with while in Lima celebrating a birthday. Great service in a very clean hotel is what makes us stand out. We also appreciate the referrals!
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Ann Arbor, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2012

Overall, this was a great hotel to stay at. The room was meticulously clean, the staff were very helpful, and it was a great value. It was a great feeling to sleep in such a comfortable bed after a long day of travel, and I'd gladly stay again.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review, March 9, 2012
Thanks for the review of our "Excellent Hotel". A clean room with a helpful staff are essential for a great nights stay. I'm glad that you enjoyed your stay and we hope you'll choose us again the next time you are back in Lima!
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Auckland Region, New Zealand
Top Contributor
63 reviews 63 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 1, 2012

I stayed here for two nights. The place is pretty new. From the time I arrived till I departed the staff were very helpful and obliging. Room was large but pretty basic. Did not eat there but restaurant was busy. Nice and central close to all facilities

Room Tip: My room faced a turnpike but no traffic noise was obvious
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  • Stayed May 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review, March 9, 2012
We are the newest hotel in Lima, and our staff is very helpful and obliging. We do have a very convenient location just off of I-75, so we are close to many attractions. Our restaurant is open for breakfast and dinner, so be sure to stop by the next time you are in Lima! Thanks for the nice review!
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Arlington, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 29, 2012

After traveling for most of the day, the Holiday Inn was a welcome sight. Thankfully just a short drive from the highway, we were met warmly and quickly checked into our room. The room was comfortable and clean, and well appointed. We didn't have a chance to eat in the restaurant as we left in the morning before it opened, but it looked nice. Overall, this hotel is clean, provides good service, and has comfortable beds.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review, March 9, 2012
Friendly, Clean, and Convenient - exactly what guests should expect while staying at the Holiday Inn & Suites Lima! From clean rooms to friendly service, we take pride in our hotel and we want our guests to be able to see it! Thank you for the nice comments.
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Ann Arbor, Michigan, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 29, 2012

Though I only stayed one night, it was a very satisfying experience. All the staff I interacted with were extremely personable and willing to help and that definitely made an impact. The room was very comfortable and a great value.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review, March 9, 2012
I'm glad you enjoyed your experience at the Holiday Inn & Suites Lima! All of our staff are willing to go the extra mile for our guests, and we appreciate it when our guests recognize this. Thanks again for the nice review!
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Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2012

We did a big meeting at this Hotel.. class of about 35 people... they were very accomodating.. We needed to change a few things on the fly and they responded to our every need... I highly recommend the good people there....

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review, March 7, 2012
Excellent Customer Service is what we provide for all of our guests! We know plans can change during a business meeting, so we understand and we can accommodate these changes for any size business meeting. Thanks for the great recommendation!
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Additional Information about Holiday Inn Hotel & Suites Lima East

Address: 803 South Leonard Avenue, I-75 & St. Rd. 309, Lima, OH 45804
Phone Number:
Location: United States > Ohio > Lima
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Lima
#4 Family Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Lima East 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Lima East
Holiday Inn Hotel & Suites Lima East Ohio

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