We were very pleased with this hotel overall, and especially with the customer service of the front desk attendant Jennifer Cordova in particular. Jennifer was extremely helpful and went above and beyond to accommodate my husband and I as we were in the process of traveling from MA to Lancaster, OH to adopt our newborn son. We had several requests, and with each of them she performed them with a smile on her face and was quick to try to help. The room was clean, and the housekeeping staff were very pleasant and friendly. The complimentary breakfast offered at the hotel had a wide variety of options - something to please everyone! There are also many retail stores and chain restaurants nearby, so it was a very convenient location.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites is Lancaster's newest hotel, opened in May 2001. We are conveniently located on the Lancaster Business Route 33 next to the River Valley Mall. Our hotel has the extra amenities you've been looking for with an indoor pool, fitness center, business center, in-room movie rental, Nintendo and an extended complimentary Continental breakfast. Our large comfortable great room is a wonderful place to enjoy our specially prepared cinnamon rolls in the morning. We also offer ADA compliant rooms, 15 kitchenette suites, 10 whirlpool rooms, and 38 standard rooms with 1 king or 2 queen beds. All of our rooms come equipped with an iron, board, hair dryer, coffee maker, alarm clock radios, two 2-line phones with voicemail, micro-refrigerator, and free high-speed and wireless Internet access. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Lancaster Hotel Lancaster
- Holiday Inn Lancaster
- Holiday Inn Express Lancaster Ohio