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“nice breakfast.” 3 of 5 stars
Review of Holiday Inn Express Lancaster

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Holiday Inn Express Lancaster
2.5 of 5 Hotel   |   1861 Riverway Drive, Lancaster, OH 43130   |  
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Ranked #1 of 5 hotels in Lancaster
Amanda, Ohio
Top Contributor
194 reviews 194 reviews
14 hotel reviews
Reviews in 61 cities Reviews in 61 cities
88 helpful votes 88 helpful votes
“nice breakfast.”
3 of 5 stars Reviewed March 14, 2013

It is right where you need it if you are in Lancater for a visit or meeting. The beds are comfy. The place was clean n smelled good. The food was good. The location is it's best things it's got going for it.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review, March 18, 2013
Thank you for your kind remarks about your stay with us. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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54 people have reviewed this hotel

Traveler rating
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See reviews for
20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Omaha, Nebraska
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 15, 2013

Stayed here a few weeks ago for work. As others have said, front desk staff was very friendly and got me checked in quickly. Room was clean, everything worked, actually even had HDTV in the room rather than a flat panel that didn't really have hi def service. My bed wasn't as comfortable as others have mentioned, but its a personal preference thing as well. Staff at breakfast was great, limited choices. However, I don't expect a full menu or stocked buffet. Overall good stay.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review, February 20, 2013
Thank you for the nice comments about our hotel. Its nice to hear about the reasons you choose to stay with us and the things you like and dislike. It is always our goal to make sure you have a great stay when you choose to stay with the Holiday Inn Express & Suites in Lancaster, Ohio.
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Maple Park, IL
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 2, 2013

Clean hotel/room, VERY nice and exceptional service all around. Close to everything. I would highly recommend this hotel. And the beds were SUPER comfortable. A great and free breakfast buffet as well.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review, January 4, 2013
Thank you for sharing your experience at our hotel. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyattsville, Maryland
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 2, 2013

After traveling many hours, we stopped here and were greeted by very pleasant and kind staff. We got a great room, convenient to the parking area. The beds were comfortable. The only thing that was not too good was the heating. It got a bit too warm with the fan on, and a little too cool with the fan off, requiring some adjustments during the night.
Easy internet access in room. Nice lamps with outlets built-in, saves crawling under furniture to get to them.
The breakfast was ample, tasty, appealing and carefully maintained.
Very nice place.Very accomodating staff. I would stop there again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review, January 4, 2013
Thank you for letting everyone know about us. I'm glad you were satisfied with our hotel. We look forward to seeing you again.
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Silver Spring, Maryland
1 review
4 of 5 stars Reviewed December 4, 2012

The staff were very friendly and helpful, and our room was clean and comfortable. It's a convenient location, next to the mall and restaurants. The breakfast buffet was tasty, and our server was friendly and attentive, keeping our coffee cups full each morning. We will definitely stay here again the next time we're in Lancaster.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review, January 4, 2013
I’m glad you enjoyed your stay at our hotel. Thank you for sharing your experience. Our staff looks forward to your next visit.
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Ohio
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 23, 2012

This is a very nice hotel. The front desk clerk was friendly and helpful. The beds were clean and comfortable. The room itself was exceptionally clean. I enjoyed the cookies and apples in the lobby. The morning breakfast was good. The close location to the Mall was a big plus. And there were many nearby places to eat. Everything was great, and I would stay there again and completely recommend it.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review, January 4, 2013
Thank you for the nice things you had to say about us. We are proud to receive such a wonderful review. We look forward to having you stay again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 20, 2012

This is a very nice hotel. The beds are extremely comfortable with no ugly hotel comforters to deal with; there was a good working desk with plenty of places to plug things in (shortage of outlets is a big pet peeve). Everything seemed new or at least refreshed and the room was exceptionally clean. We booked this room for one night at the last minute; the rate was $109, a little high given the location (not even close to the interstate), but it was worth the price and I would have liked to stay a little longer to enjoy the breakfast, but we were up and out of there by 5:00 am. The had express checkout which was also a nice touch and typical of business class hotels.

Room Tip: We were driving down 33 and had a heck of a time finding this hotel...trust your GPS.
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Lancaster

Also Known As:
Holiday Inn Express Lancaster Hotel Lancaster
Holiday Inn Express Lancaster Hotel
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster Ohio
Address: 1861 Riverway Drive, Lancaster, OH 43130
Phone Number:
Location: United States > Ohio > Lancaster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lancaster 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is Lancaster's newest hotel, opened in May 2001. We are conveniently located on the Lancaster Business Route 33 next to the River Valley Mall. Our hotel has the extra amenities you've been looking for with an indoor pool, fitness center, business center, in-room movie rental, Nintendo and an extended complimentary Continental breakfast. Our large comfortable great room is a wonderful place to enjoy our specially prepared cinnamon rolls in the morning. We also offer ADA compliant rooms, 15 kitchenette suites, 10 whirlpool rooms, and 38 standard rooms with 1 king or 2 queen beds. All of our rooms come equipped with an iron, board, hair dryer, coffee maker, alarm clock radios, two 2-line phones with voicemail, micro-refrigerator, and free high-speed and wireless Internet access. ... more   less 
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