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Holiday Inn Express Lancaster: Traveler Reviews

2.5 of 5
1861 Riverway Drive, Lancaster, OH 43130
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Holiday Inn Express Lancaster
Ranked #2 of 5 hotels in Lancaster
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33 reviews from our community

    Trip type
Traveler rating
    9
    16
    3
    2
    3
Date Rating
Amanda, Ohio
Top Contributor
111 reviews 111 reviews
6 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
“nice breakfast.”
3 of 5 stars Reviewed March 14, 2013

It is right where you need it if you are in Lancater for a visit or meeting. The beds are comfy. The place was clean n smelled good. The food was good. The location is it's best things it's got going for it.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review
March 18, 2013
Thank you for your kind remarks about your stay with us. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Decent hotel - no surprises”
4 of 5 stars Reviewed February 15, 2013

Stayed here a few weeks ago for work. As others have said, front desk staff was very friendly and got me checked in quickly. Room was clean, everything worked, actually even had HDTV in the room rather than a flat panel that didn't really have hi def service. My bed wasn't as comfortable as others have mentioned, but its a personal preference thing as well. Staff at breakfast was great, limited choices. However, I don't expect a full menu or stocked buffet. Overall good stay.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review
February 20, 2013
Thank you for the nice comments about our hotel. Its nice to hear about the reasons you choose to stay with us and the things you like and dislike. It is always our goal to make sure you have a great stay when you choose to stay with the Holiday Inn Express & Suites in Lancaster, Ohio.
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Maple Park, IL
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“OUSTANDING”
5 of 5 stars Reviewed January 2, 2013

Clean hotel/room, VERY nice and exceptional service all around. Close to everything. I would highly recommend this hotel. And the beds were SUPER comfortable. A great and free breakfast buffet as well.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hiperf67 about Holiday Inn Express Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review
January 4, 2013
Thank you for sharing your experience at our hotel. Hope to see you again soon!
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Hyattsville, Maryland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“just what we needed.”
4 of 5 stars Reviewed January 2, 2013

After traveling many hours, we stopped here and were greeted by very pleasant and kind staff. We got a great room, convenient to the parking area. The beds were comfortable. The only thing that was not too good was the heating. It got a bit too warm with the fan on, and a little too cool with the fan off, requiring some adjustments during the night.
Easy internet access in room. Nice lamps with outlets built-in, saves crawling under furniture to get to them.
The breakfast was ample, tasty, appealing and carefully maintained.
Very nice place.Very accomodating staff. I would stop there again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask junezelno about Holiday Inn Express Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review
January 4, 2013
Thank you for letting everyone know about us. I'm glad you were satisfied with our hotel. We look forward to seeing you again.
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Silver Spring, Maryland
1 review
“Great hotel, friendly staff”
4 of 5 stars Reviewed December 4, 2012

The staff were very friendly and helpful, and our room was clean and comfortable. It's a convenient location, next to the mall and restaurants. The breakfast buffet was tasty, and our server was friendly and attentive, keeping our coffee cups full each morning. We will definitely stay here again the next time we're in Lancaster.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Abigail A about Holiday Inn Express Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review
January 4, 2013
I’m glad you enjoyed your stay at our hotel. Thank you for sharing your experience. Our staff looks forward to your next visit.
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Holiday Inn Express Logan
Great value on a similar hotel
Logan, OH
4 of 5 stars 69 Reviews
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Additional Information about Holiday Inn Express Lancaster

Also Known As:
Holiday Inn Express Lancaster Hotel
Holiday Inn Express Lancaster Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster Ohio
Address: 1861 Riverway Drive, Lancaster, OH 43130
Phone Number:
Region: United States > Ohio > Lancaster
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Lancaster
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is Lancaster's newest hotel, opened in May 2001. We are conveniently located on the Lancaster Business Route 33 next to the River Valley Mall. Our hotel has the extra amenities you've been looking for with an indoor pool, fitness center, business center, in-room movie rental, Nintendo and an extended complimentary Continental breakfast. Our large comfortable great room is a wonderful place to enjoy our specially prepared cinnamon rolls in the morning. We also offer ADA compliant rooms, 15 kitchenette suites, 10 whirlpool rooms, and 38 standard rooms with 1 king or 2 queen beds. All of our rooms come equipped with an iron, board, hair dryer, coffee maker, alarm clock radios, two 2-line phones with voicemail, micro-refrigerator, and free high-speed and wireless Internet access. ... more   less 
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Holiday Inn Express Lancaster
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