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Hampton Inn Lancaster: Traveler Reviews

2.5 of 5
2041 Schorrway Drive, Lancaster, OH 43130
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Hampton Inn Lancaster
Ranked #3 of 5 hotels in Lancaster
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45 reviews from our community

    Trip type
Traveler rating
    13
    18
    7
    4
    3
Date Rating
hamburg
Top Contributor
54 reviews 54 reviews
7 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
“Not a good place to stay”
3 of 5 stars Reviewed July 27, 2012 via mobile

I checked in on a Friday and the A/C didn't work the room was HOT the outside temp 98* called the front desk they sent a " maintenance man" that looked at it for less then 2 min. And said it was good , I had to leave for a apointment and could not stay to see if it was working , when I returned at 1:30am the room was HOT , I called the front desk and the girl came to the room and said that all she could do was give me a fan , the next morning I left for a wedding , I returned at 2:30am to a HOT and dirty room , they not only didn't fix the A/C but did not clean the room , or empty the trash , anything ,,, all this for $144.00 a night never again

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask gmorganHamburg about Hampton Inn Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam B, Manager at Hampton Inn Lancaster, responded to this review
July 31, 2012
We apologize for the quality of services you received during your recent stay. We have reported the malfunctioning AC unit in your guest suite to our maintenance team and have also given them your feedback about fixing the unit. I’m sorry that we weren’t able to accommodate you but will resolve the issue with our maintenance team. I’ve also spoken to our housekeeping staff about your unattended room and assure you this is not part of our Hamptonality! I hope you will consider staying with us at again and see the improvements you have helped us make!

Due to your unsatisfactory stay with us, the 100% Satisfaction Guarantee was given for one night. Thank you for your review. Pam Berry, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Martinsburg, WV
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“wonderful hotel”
5 of 5 stars Reviewed July 23, 2012

we used our hilton honors points to rent two rooms. The hotel was very nice, beds were super comfortable. The bathroom was very nice, good water pressure, and they give you plenty of towels as well as shampoo & conditioner. We didn't eat the complimentary breakfast, but it looked very good and they had a nice seating area. The neighborhood is nice and there were an ample amount of food choices.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask calla68 about Hampton Inn Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Favorite place in Lancaster!”
5 of 5 stars Reviewed July 22, 2012 via mobile

Great place to stay, close to everything, clean rooms and recently updated lobby.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ih3artH0tels about Hampton Inn Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
155 reviews 155 reviews
137 hotel reviews
Reviews in 109 cities Reviews in 109 cities
123 helpful votes 123 helpful votes
“Hampton Is Always A Good Choice”
4 of 5 stars Reviewed July 18, 2012

Stayed on Business.

I’ve never stayed at a below average Hampton. This Hampton is well above and as I expected. Front Desk Staff was helpful and friendly. The Hotel is located on a major highway, but traffic noise is at a minimum. You’ll hear the occasional truck or motorcycle, but not much more.

The room was clean and well maintained. Quiet AC/Heat, flat screen TV with 75 Channels, and a standard size work desk with outlets for computer & chargers. Microwave and fridge in the room Beds are very comfortable.

The bathrooms are quite large, with a lot of counter space and a non slip tub. Water pressure, and temperature was good.

Whirlpool, Fitness Room, and Guest Laundry.

Breakfast was the usual Hampton Breakfast with a large verity of hot & colds items. Although the Hampton Breakfasts are always great, I feel that Holiday Inn Express is slightly gaining the edge in the Breakfast category.

Food and shopping is very close. Anything you need is only a few minutes away.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JimDavisHouston about Hampton Inn Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Top Contributor
513 reviews 513 reviews
90 hotel reviews
Reviews in 166 cities Reviews in 166 cities
127 helpful votes 127 helpful votes
“Solid Hotel Choice”
4 of 5 stars Reviewed July 13, 2012

I am generally a fan of Hamptons and this one was up to par. The location was pretty convenient in that it was in the middle of the commercial area of Lancaster. As such, there were plenty of choices for restaurants and shops to buy necessities. It was also accessible to the main highway into Columbus. The room rate was very reasonable. The rooms were up to standard for Hampton Inns. The staff was friendly and helpful. If you are going to stay in Lancaster, this is the place.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Debbie K about Hampton Inn Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Express Lancaster
Great value on a similar hotel
Lancaster, OH
3.5 of 5 stars 33 Reviews
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Additional Information about Hampton Inn Lancaster

Also Known As:
Lancaster Hampton Inn
Hampton Inn Lancaster Ohio
Address: 2041 Schorrway Drive, Lancaster, OH 43130
Phone Number:
Region: United States > Ohio > Lancaster
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Lancaster
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn Lancaster
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