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Hampton Inn Lancaster: Traveler Reviews

2.5 of 5
2041 Schorrway Drive, Lancaster, OH 43130
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Hampton Inn Lancaster
Ranked #3 of 5 hotels in Lancaster
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45 reviews from our community

    Trip type
Traveler rating
    13
    18
    7
    4
    3
Date Rating
Shanghai, China
Top Contributor
538 reviews 538 reviews
95 hotel reviews
Reviews in 175 cities Reviews in 175 cities
132 helpful votes 132 helpful votes
“Solid Hotel Choice”
4 of 5 stars Reviewed July 13, 2012

I am generally a fan of Hamptons and this one was up to par. The location was pretty convenient in that it was in the middle of the commercial area of Lancaster. As such, there were plenty of choices for restaurants and shops to buy necessities. It was also accessible to the main highway into Columbus. The room rate was very reasonable. The rooms were up to standard for Hampton Inns. The staff was friendly and helpful. If you are going to stay in Lancaster, this is the place.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Debbie K about Hampton Inn Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Get some one who knows how to financially run the place, I got double charged”
1 of 5 stars Reviewed July 13, 2012 via mobile

My boss prepaid for this location, just like he did in the past with other Hampton Hottels, when I checked in they made me pay for it which is fine no big deal, I did. My boss called them give them his credit card so they can reverse charges to mine, instead they charged my card again for same amount of money. I called them, they were not sure why that happen, they said they will call me back. Never heard from them again, I feel like I just been bounce around. This is the worst experience I had in my life!!! I will never stay in Hampton for as long as I live!!! People at front desk need to go thru some training otherwise with all this double charges, no one will ever stay there!!!

  • Stayed July 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Andriy_Rak about Hampton Inn Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam B, General Manager at Hampton Inn Lancaster, responded to this review
July 17, 2012
Thank you for your feedback. We are sorry that a billing error had occurred. Your comments will help us to improve our policies and better serve our guests in the future. We hope you will consider staying at our hotel if you return to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Staff kept their cool during power outage”
5 of 5 stars Reviewed July 9, 2012

We were in Lancaster for our niece's wedding, when a horrific storm hit causing widespread power outages in the area. It was apparent that even some of the staff had suffered personal losses due to the storm. Regardless, they made sure we were as comfortable as possible and had everything we needed. The front desk staff, especially Jodi, was as nice as she could be given she worked around the clock for most of the weekend (June 29- July1).Her smile never left her face and her calm demeanor prevailed as people seeking shelter from the storm where given directions to hotels quite a distance away, as the entire SE region of Ohio was without power. Our hats go off to her and the fine staff, that were the calm AFTER the storm!!
Linda Simon

Room Tip: Rm 323 was on by the stairs and more room to accommodate our other family who was also staying at th...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ldsimon57 about Hampton Inn Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarnia, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Good Hotel Stay”
5 of 5 stars Reviewed June 11, 2012

Convenient, clean, comfortable, good breakfast, friendly staff, would stay there again

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LLP2 about Hampton Inn Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Clean and convenient”
4 of 5 stars Reviewed May 3, 2012

We stayed here for two days. This was not our first stay at this hampton inn. The hotel is centrally located. It's bright and clean. The breakfast area is very clean and well maintained. Breakfast is better than usual for this type of property.

Room Tip: Don't get a room close to the elevators. The sound really travels down the hallway.
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  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask VirginiaRivergirl about Hampton Inn Lancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Express Lancaster
Great value on a similar hotel
Lancaster, OH
3.5 of 5 stars 34 Reviews
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Additional Information about Hampton Inn Lancaster

Also Known As:
Lancaster Hampton Inn
Hampton Inn Lancaster Ohio
Address: 2041 Schorrway Drive, Lancaster, OH 43130
Phone Number:
Region: United States > Ohio > Lancaster
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Lancaster
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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