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“Fun Family Weekend & Great Customer Service” 4 of 5 stars
Review of Sawmill Creek Resort

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Sawmill Creek Resort
3.0 of 5 Resort   |   400 Sawmill Creek Drive, Huron, OH 44839   |  
Hotel amenities
Ranked #3 of 7 Hotels in Huron
Dublin, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Fun Family Weekend & Great Customer Service”
4 of 5 stars Reviewed July 21, 2014

Sawmill Creek was a great pick for a family weekend. Plenty to enjoy from the beach, golf, boating and when it rained we could move to a large indoor pool. Very impressed with the level of customer service, clearly a happy staff as everyone was all smiles and constantly checked to see if we needed anything to make our stay better.

This is a large property and we were not there for an event but a family weekend, recommend this property if planning a trip to the area or wanting a couple of days at Cedar Point. The decor fit the lodge theme and the artwork, displays and waterfalls are a great way to share the history of the area with out of town visitors.

Breakfast was included in the rate and was very good, deli stayed open late for late night snacks after a dip in the pool which was appreciated.

Can't wait to go back.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Sawmill Creek Resort, responded to this review, August 4, 2014
Sawmill Creek thanks you for staying with us and for the kind words! Sawmill Creek prides itself in providing great customer service to all of our guests. We do offer plenty of activities for all families to enjoy while staying with us. We look forward to seeing you again!!
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205 reviews from our community

Traveler rating
    46
    63
    45
    32
    19
See reviews for
56
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3
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
cleve, ohio
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 20, 2014

I went to a retreat here in the Spring. The restaurant and the meeting rooms were well maintained and seemed updated although the hotel rooms were not. This hotel seems to cater to big groups and conferences, a great deal, but the rooms and building are in need of updates.

  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Sawmill Creek Resort, responded to this review, August 4, 2014
Thank you for staying at Sawmill Creek Resort. The resort has been updating spaces and renovating rooms as time allows. Sawmill Creek has the flexibility to cater to groups of all sizes as well as family getaways. We hope to see you again.
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Taylor
1 review
4 of 5 stars Reviewed July 19, 2014

I bought a livingsocial.com deal to stay at this resort. It was a great deal...we got a night's stay, $25 towards meals or golf, and two free breakfasts. We were very pleased. The hotel is a lodge, the room was pleasant & clean, the bed was great. Other reviews complained that there weren't flat screen tvs which is true but there were lots of channels available. The food was very good at Salmon Run. We didn't use the pools but both the outdoor and indoor looked great. A hot tub would be a nice addition. All the staff was very nice. The breakfast buffet (which we got for free) was very well stocked and tasted good, however, it was a little cold. I think this was because they had so much food in the pans the heat was getting through. We bought golf through travelzoo.com and it too was very nice. We weren't paired up and the course was very pretty. We definitely would stay again and I'm considering it for a larger outing.

Room Tip: The lodge is spread out so but parking is available everywhere. Our room was in the Ottawa lodge on...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Sawmill Creek Resort, responded to this review, August 4, 2014
Sawmill Creek thanks you for the wonderful feedback. Sawmill Creek features a Tom Fazio designed golf course which sounds like you enjoyed!! Thank you and we look forward to seeing you again.
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Pickerington, Ohio
Top Contributor
90 reviews 90 reviews
20 hotel reviews
Reviews in 46 cities Reviews in 46 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 17, 2014

I have stayed at this property many times throughout the years. This property used to be a vibrant place to stay. It has become tired and somewhat outdated. The carpet in the hallways is wrinkled and worn. The entire facility was clean so, that was good. We tried to buy water in the shop near the pool - all lights were on but it wasn't open. All of the vending machines were out of water also. The limited staff were very polite. I was very surprised at how deserted the property seemed in the prime summer season. We had the breakfast buffet which was just okay.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Sawmill Creek Resort, responded to this review, August 6, 2014
Sawmill Creek thanks you for the feedback. I have noted the comments you made and I will notify the proper departments. We hope to see you again!!!!
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Cleveland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 17, 2014

We are Clevelanders who were looking for a quick getaway for a weekend. We purchased the golf package and our expectations were exceeded! The checkin was the quickest I've ever experienced, the staff could not have been friendlier, and the resort as a whole truly made us feel like we were on a vacation far, far away. We got $20 breakfast credit with our package and I was surprised that the menu items were extremely reasonably priced (unlike many hotels) and the portions were very large. The $20 credit covered almost our whole breakfast! The greens were great to golf on and service at the course was as great as the hotel. We were only there one night but Sawmill truly exceeded our expectations. We will absolutely be back!!!! A++

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Sawmill Creek Resort, responded to this review, August 6, 2014
Thank you for your response. It sounds as if you enjoyed the Tom Fazio designed golf course!! The golf package is a great deal and is available on our website. Thank you again for visiting Sawmill Creek and we hope to see you again.
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Cleveland, Ohio
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 15, 2014

The rooms are cleannbut outdated. Tv old as the hills. It is a long walk from lobby to room. Particularly annoying when kkey dies. The fitness center is limited and dirty. Staff polite but nobody goes out of their way to help.the so calked deli was closed at 6pm with no indication of time it would reopen. I came here for a conference and hoped fir much better.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Sawmill Creek Resort, responded to this review, August 6, 2014
Thank you for your feedback about your recent stay. Sawmill Creek is in the process of updating our sleeping rooms. I will notify the proper management personnel about your other concerns. Thank you again and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avon, Ohio
Top Contributor
98 reviews 98 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 14, 2014

Stayed here for 3 days with 5 grandkids. Facilities are a little dated as noted in other reviews, but the place was very clean and well kept. Outdoor pool area very nice (pool a little chilly). Indoor pool warm...lots to do...we used free tennis racquets and basketballs, free ping pong. I did not feel it was overpriced considering the nearness to Cedar Point (10 minutes tops) and the cost of their (cedar Point) inferior hotels. Staff very friendly...Kim at the front desk was outstanding. Housekeepers very accommodating to some extra requests. Salmon Run restaurant a little pricey but good, Mulligans Pub on golf course was excellent. Nice outside deck on a small lake and they gave the kids bread to feed the fish Upscale Mariners restaurant in Marina area very good (only open on Friday and Saturday). All in all a very good stay. The wi-fi is not good..you have to be in the right area at the right time..otherwise I would give 5 stars

Room Tip: There are only two floors (very limited elevators) and some wings are a long walk from pool and lobb...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris B, Front Office Manager at Sawmill Creek Resort, responded to this review, August 6, 2014
Thank you for your response. It sounds as if you took the time to enjoy all that Sawmill Creek has to offer. Mariner's Dockside restaurant is a great place to enjoy dinner while still on the resort grounds. The indoor and outdoor pool are another popular choice. Cedar Point is only a ten minute drive!! Thank you and we hope to see you again.
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Additional Information about Sawmill Creek Resort

Address: 400 Sawmill Creek Drive, Huron, OH 44839
Location: United States > Ohio > Huron
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Huron
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sawmill Creek Resort 3*
Number of rooms: 240
Official Description (provided by the hotel):
This lodge is set on 235 acres along the shores of Lake Erie, between the towns of Huron and Sandusky. Guestrooms offer TVs, phones with voice mail, wireless internet, coffeemakers, hair dryers, and irons with boards. Among the hotel's facilities are an 18-hole golf course, two swimming pools, a private beach, 4 restaurants, and convention meeting space. ... more   less 
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Also Known As:
Sawmill Creek Hotel Huron
Huron Sawmill Resort
Sawmill Creek Resort Huron, Ohio

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