First room was dirty and had a broken deadbolt on the front door. Asked for another room, and this one was not only dirty, it was infested by insects and had two populated spiderwebs. There was dust and debris collected along the walls, the bathroom grout and shower curtain were mildewed. At this point it was the middle of the night, so I just fell asleep with my clothes on. In the morning, the managers response was "oh, you were on the first floor right? Yeah, the bugs get in there. You should have told me you got one of those, and I would have moved you to another one. Or maybe we would have cleaned it up. I can't check the condition of every room every day, you know." Once a month would have been enough to prevent that pathetic showing. Not only will I never return to this hotel, I will never return to a Quality Inn period.
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