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“Fantastic view - great location” 4 of 5 stars
Review of Strahan Village

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Strahan Village
3.5 of 5 Hotel   |   The Esplanade, Building A, Strahan, Tasmania 7468, Australia (Formerly Quality Suites Strahan Village)   |  
Hotel amenities
Ranked #3 of 4 Hotels in Strahan
Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Fantastic view - great location”
4 of 5 stars Reviewed April 10, 2014 via mobile

I wish we had looked around before we booked - we stayed somewhere else in Strahan on our first night, but should have stayed here. The view from our room was amazing. The spa bath was incredible and the staff were helpful with where to go to eat etc. We had drinks at 42 (up the stairs) and watched the sun go down and also sea planes land. What a wonderful experience. Room was very well equipped and I would definitely recommend this as somewhere to stay. Bed was comfortable and the outlook from the balcony onto the harbour was beautiful.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StrahanVillage, General Manager at Strahan Village, responded to this review, April 22, 2014
Thanks for your comments about the experience you received at Strahan Village. We’re glad we’ve you enjoyed your stay, and in particular that our staff were able to help enhance your stay here in Strahan.

I’m especially glad to hear you enjoyed the view; we count ourselves very lucky to live in such a beautiful location.

Sincerely,
King Santiago
GM Strahan Village
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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358 reviews from our community

Traveler rating
    57
    130
    108
    35
    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Adelaide, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 8, 2014

Nice town, pity about the accommodation! What a rip off for the price we were charged, old out dated room up back of hotel, cramped for space, the fridge wasn't working properly, so we found out next morning when we had to throw out our food we were carrying. When checking out I was told that there was NOTHING she could do about it, but leave details and she would get manager to follow up, guess what, haven't heard a word. Would not recommend to friends.

Room Tip: Don't stay out the back!
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  • Stayed February 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StrahanVillage, General Manager at Strahan Village, responded to this review, April 22, 2014
Thank you for providing feedback on your recent stay at Strahan Village. We’re disappointed to hear that your expectations regarding the facilities were not met, and that you were disappointed with our service delivery at check-out.

As we’ve recently purchased this property we will be reviewing customer feedback to help us prioritise our future improvement opportunities. We’ll certainly take into account your comments, and those of other visitors to Strahan Village to assist us to improve.

We take all our visitors' responses seriously and I want to assure you that we will be taking action on your comments. It's a real opportunity for us to make sure we do better, next time - so thanks for giving us that opportunity to improve our business - and your next experience.

Sincerely,
King Santiago
GM Strahan Village
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 2, 2014

I stayed there for 1 night in March, in a hilltop executive room, situated far above the reception area. In fact its 54 steps above, quite a hike even for the fit, going down is OK. The room had a lovely view of the harbour, expecially at night on the balcony, where the Gordon River cruise boats commence. The room was clean & the bed very comfortable, hated the red satan beadspread though. The room & bathroom was quite old looking with a analogue TV. There was no Internet access anywhere in the upper part of the hotel as the Server/modem had burnt out the week before & had not been replaced. The only Internet was in reception 54 steps down! (& back up) There are no reception facilities up the top. The buffet dinner was very good with plenty of fresh seafood. The breakfast was also of high standing. With a bit of a facelift this could be the number 1 hotel in Strahan. A chairlift would be nice?

Room Tip: The ones overlooking the harbour
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  • Stayed March 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StrahanVillage, General Manager at Strahan Village, responded to this review, April 22, 2014
Thanks for your comments about the experience you received at Strahan Village; I’m glad to hear you enjoyed your time here with us.

As the new owner of the property, we understand that we need to improve the current facilities. We’ll be taking on board your comments, and those provided by other visitors to Strahan Village, to help us determine the future improvements required.

Sincerely,
King Santiago
GM Strahan Village
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 28, 2014

The village accommodation looked great from outside, but terrace room was right above shops with fans or air con or something that was very noisy until after midnight. The walls were paper thin and room smelt a bit.
It was a shame, as the rest of our experience in Strahan was excellent.

Room Tip: The location is great.....just get a room away from shops
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  • Stayed March 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StrahanVillage, General Manager at Strahan Village, responded to this review, April 22, 2014
Thanks for taking the time to review our property. As the new owners of Strahan Village, we are reviewing customer feedback to help us prioritise our future improvement opportunities. We’ll certainly take into account your comments, and those of other visitors to Strahan Village to assist us to improve.

Sincerely,
King Santiago
GM Strahan Village
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ayr, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 27, 2014

We stayed in a quaint stone cottage in the esplanade which was very comfortable. The staff were great and very helpful. We had a lovely buffet dinner one night in the restaurant up the hill and also enjoyed the climb with a lovely view over the harbour. Would love to return one day! Enjoyed the stay!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StrahanVillage, General Manager at Strahan Village, responded to this review, April 22, 2014
Thanks for your comments about the experience you received at Strahan Village. We’re glad we’ve exceeded your expectations and would be delighted to welcome you back next time you’re in the area.

Sincerely,
King Santiago
GM Strahan Village
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
69 reviews 69 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 25, 2014

We had a hill top executive room and we would not have booked anything else. These rooms are a bit of a trek up the hill so not good for people with walking difficulties. The room decor was very dark and tired but the view from the balcony made us forget this.

We had a buffet dinner in the restaurant one night and this was very average and felt like a zoo noting there were coach parties there. The breakfast however in the same restaurant was very good and highly recommended (maybe coach parties do not have breakfast!)

One disappointment like most hotels in Tasmania the room had no safe.

Room Tip: Hill top executive with a view - this is the only one we would recommend.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StrahanVillage, General Manager at Strahan Village, responded to this review, April 22, 2014
Thanks for taking the time to review our property, I’m glad to hear you enjoyed your stay with us.

As the new owners of Strahan Village, we are reviewing customer feedback to help us prioritise our future improvement opportunities. We’ll certainly take into account your comments, and those of other visitors to Strahan Village to assist us to improve.

Sincerely,
King Santiago
GM Strahan Village
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed March 24, 2014

We stayed in a Hilltop Standard room. The location is amazing as the views from the dining room and deck as superb. The room itself was very ordinary indeed. They need a face lift ASAP. A stale smell and only cooling was a desk fan, luckily for us it wasn't hot. We stayed here a few years ago and had a Waterfront Terrace and are so disappointed we didn't pay the extra this time for the same. Otherwise the place was great just need to spend a bit on the rooms.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StrahanVillage, General Manager at Strahan Village, responded to this review, April 22, 2014
Thanks for taking the time to review our property. As the new owners of Strahan Village, we are aware of the need to upgrade current facilities, and will be reviewing customer feedback to help us prioritise our future improvement opportunities.

We really value feedback from our guests, so thanks for giving us that opportunity to improve our business - and your next experience.

Sincerely,
King Santiago
GM Strahan Village
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Strahan Village

Address: The Esplanade, Building A, Strahan, Tasmania 7468, Australia (Formerly Quality Suites Strahan Village)
Location: Australia > Tasmania > Strahan
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Strahan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Strahan Village 3.5*
Number of rooms: 142
Official Description (provided by the hotel):
Set right on the waterfront Strahan Village is your ideal base for west coast explorations. The individual cottages and terraces take you back to a time when the wild West was inhabited by miners, piners, fishermen and their families. Fitted out with a variety of room types, the cottages recall an old-world charm with every modern facility. Above the harbour, the 4-star rooms of the Hilltop have sweeping views over Macquarie Harbour. Tasmanian Tourism Awards Winner 2013 "Standard Accommodation". ... more   less 
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Also Known As:
Strahan Village Hotel Strahan
Village Hotel Strahan
Strahan Village Tasmania

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