i didn't have high hopes initially, but they were higher than what was offered. as i always maintain, you have to match your ratings to your expectations. first and foremost, i was not expecting the shangri-la. this is a motel. in richmond. i'm not going there for a holiday. it's effectively somewhere to sleep. already, my barometer is set low. being a "best western" i am somewhat hopeful. but my hopes prove unfounded. this place is dated.
it's your classic motel-designed room, which hasn't been updated in decades. walk through the door to find a tiny side table on one side with tea/coffee facilities and the bathroom door on the other side. there's a double bed, and filling the small space next to it a small two-seater sofa and small round table with a couple of chairs. i think the only new thing in the room was the tele - a 37" plasma mounted to the wall.
i've slept on some hard beds in my time - the greeks seem especially fond of providing them. and for the most part i actually don't mind them. but this mattress was harder than hard. i could have been sleeping on the floor. and the pillow wasn't much better.
on returning to the room on the third and final night, i thought i'd walked into the wrong room - there was a single bed in there as well as the double bed. the sofa was pushed up against the wall at the foot of the single bed, and the table pushed up against the wall under the tele. i don't know why the change, but the room was far too small to have that single bed in it.
they had also swapped my rock-hard bed for a brand new mattress. it was bigger than previous mattress, so made the room feel even more squished together. but what a difference it made to my night's sleep. it was super-comfy.
ultimately, motels like this are tricky to rate. i initially thought of rating it "average", and given the new comfy bed on my last it could well have deserved it. but it feels stuck in a time-warp. so much needs updating, and being a "best western" i think suggests the standard should be higher.
- Also Known As:
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- Richmond Best Western
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