Amazing place to visit, the scenery and the historic caves house are excellent.
The caves house is in poor state of repair (e.g. makeshift central heating pipes insulation, shower taps falling off).
The restaurant is overpriced, charging $30-40 for most of the meals, which are quite bad - the chef needs replacing (if there is one, which I doubt). Cheese platter desert was good quality and value.
The bar staff was rude (an Asian lady), the wines were overpriced - paid $35 for the cheapest clean skin bottle (which, however, turned out very nice).
One member of waiting staff OK (a lady with some kind of accent), one EXCELLENT (a guy with Irish-like accent) - thank you! :)
Over all, what an amazing waste of this beautifully presented heritage grand dining room! What a shameful waste of this outstanding, unique venue in general!
I stay about once a year, as this is the only place to stay at Jenolan Cave, and unfortunately, it's always been like this. Haven't seen any improvement. Shame on the management, I say.
One last complaint - the printed maps and signposted maps and directions are inconsistent and some outdated. Very easy to get lost at some places ...
The day bistro serves junk food only. (A really bad kind.) You will do well if you bring your own food & drink, or restrict yourself to dinners only and choose your meals wisely (I can recommend the cheese platter only). A soup might be another safe option.
I just don't understand why does it have to be this bad? So much wasted potential!
- Official Description (provided by the hotel):
- Heritage listed Jenolan Caves House has been operating since 1896. Accommodation ranges from backpacker dormitories, self catering cottages, modern motel rooms to our Heritage listed guest house. Dine in one of Australia's last Grand Dining Rooms - Chisolms Restaurant or for something less formal try Jeremiah's Bar or our cafe/bistro. Tours of Australia's most spectacular caves operate daily. Tours range from a leisurely stroll to getting down and dirty with adventure caving. ... more less
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- Also Known As:
- Jenolan Caves House Hotel Jenolan Caves
- Jenolan Caves Hotel