We only stayed one night and booked here simply for the convenience of walking through to the South Terminal for a morning flight . We booked a Junior King Suite together with valet parking run by Maple . The parking worked very well with the staff meeting us at the hotel and again at the South Terminal on our arrival .
However our hotel experience was not great . Check in was slow ,despite being Honours member and not offered any help to take our luggage up. The room was large ,but dull ,very tired looking with a stained carpet. The mattress felt cheap and lumpy with poor quality bed linen and cheap foam pillows - just not what you would expect in a suite . We visited the Executive lounge which was hardly that with poor carpets ,tatty fittings and furniture . Choice of snacks was poor .
It's the sort of place which is ok for one night but certainly no more . It desperately needs a refurb .
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- Also Known As:
- Hilton London Gatwick Airport Hotel Lowfield Heath
- Hilton Hotel Lowfield Heath
- Hilton Lowfield Heath
- Lowfield Heath Hilton
- Hilton London Gatwick Airport Lowfield Heath, UK - England