We stayed at Cisswood on a Secret Escapes deal which gave us bed, breakfast and afternoon tea for £99 per night. I've just looked on the website and see that bed and breakfast for the same room would be £160 without afternoon tea - had I paid that I would have been seriously unhappy.
Good points: the communal areas are pleasant, wood panelled and comfortable. The staff we met (all women) were very cheerful and friendly. The room was quiet (once the gym, which was directly underneath, had closed) so we weren't disturbed overnight.
The not so good: we had room 32 which has been pretty accurately described by another reviewer as frankly poor quality. Additional comments I would add are that the first sight on entering the room is a cheap chipboard wardrobe which is missing its pedestal so that the doors drag on the carpet when you try to open them, and in addition to the chipped and grubby paintwork a large chunk of paper and plaster was missing from the ceiling. The mattress and pillows felt like blocks of concrete. The whole room was pretty unwelcoming, and as has already been stated, a long way from reception down a warren of corridors all of which are dreary and look more like the back stairs for the staff than anything guests should see. Because of the distance from reception the wifi signal was very weak. Given only 6 rooms were occupied that night, I really question why we had been banished to Siberia unless the hotel resents people booking through Secret Escapes.
The afternoon tea was fairly uninspiring - an odd number of sandwiches for 2 people (3 each of 3 varieties), whipped cream instead of clotted cream for the scones, and the cakes consisted of 2 brownies and 2 cupcakes. The tea was brown water with no taste whatsoever. The scones, surprisingly were lovely - warm and fluffy, the real highlight. Had we paid £12.50 per person we would have been ripped off quite frankly. Breakfast was better although the selection of fruit was very small and for some reason only my husband got black pudding (he was a gentleman and shared).
So in total, is this a luxurious country hotel (as claimed by the hotel website)? Not in my opinion, too many corners have been cut and expense spared for any feeling of luxury (although in fairness it is in the country). I would have given 1 star but for the lovely staff.
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- Also Known As:
- Cisswood House Hotel Lower Beeding
- Cisswood Hotel Lower Beeding
- Cisswood House Lower Beeding, West Sussex, England