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“Food good” 3 of 5 stars
Review of The Bent Arms

The Bent Arms
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The Bent Arms
2.0 of 5 Inn   |   98 High Street | Lindfield, Haywards Heath RH16 2HP, England   |  
Hotel amenities
Near London
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
“Food good”
3 of 5 stars Reviewed March 11, 2012

Had a meal with friends one Saturday evening. Good value and food and service were fine. Nice to have clean white tablecloths on the tables. However pub is very shabby and could do with refurbishment. Carpet in restaurant/bar area looked ancient and a grubby! Lots of old brassware and other stuff cluttering up the pub. Staff friendly and efficient. Did not stay so can't comment on the rooms.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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39 reviews from our community

Traveler rating
    5
    10
    11
    4
    9
See reviews for
13
10
2
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Oxfordshire, UK
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 21, 2012

I've stayed at the Bent Arms several times now when working in Haywards Heath - it's a traditional pub/inn in a nice Sussex village about a mile from Haywards Heath. Staff are friendly and helpful, food is very good as is the beer (Badger and Sussex ales) - if you eat before 7:30 in the evening a 2 or 3 course choice is available at reduced price and is especially good value. Other restaurants and pubs are a short walk away in the village, but with the food on offer I rarely look elsewhere.
Accommodation is comfortable, but nothing special - about what you'd expect from a country pub B&B; fine for the price. A few rooms have new digital TV now, but some are still on old sets that no longer have a remote control (apparently they had several stolen, so gave up getting replacements); this will get resolved soon as the analog TV signal gets switched off in coming months and the old sets have to be replaced.
I would certainly stay again, and I've already booked some nights over the next few weeks.

Room Tip: Rooms at the back are quieter, especially in the morning rush.
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Surrey
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 12, 2012

Stayed here with 3 friends in the 'cottage' for NYE. Beds were comfy and staff friendly. Bit annoyed that upon arrival they charged us £25 more than the advertised price as we had 4 people staying but they didn't mention this when we booked. Breakfast was ok, again service was excellent but food not so great. Wouldn't go back for a break but if I needed to stay for an event nearby it's absolutely fine.

  • Stayed December 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 2, 2012

We stayed here as my family lives close by and for Christmas it was very easy for us. As previous reviews have stated the room was functional and comfortable as was the bathroom all though we had decent water pressure in the shower. The room could use some updating such as remote controlled TV but other than that it was quite big as English hotel rooms go. Breakfast the next morning was excellent and served by a very cheery wait staff. The dining room is the old part of the hotel so traditional English pub with old beams. Very heavily decorated for Christmas which made it fun. The only thing that would have put them over the top would have been a cheery fire in the beautiful old fireplace in the main dining room. Nice location in a typical English village. They should have advised us of the Christmas Eve gathering as the pub downstairs was very noisy til just after midnight, but being as it was Christmas we did not find it too distracting especially since they cut it short at midnight. I would recommend this to all my friends and family as a great stay for the price.

Room Tip: No lift in hotel so be sure to book a ground floor room if you cannot climb stairs
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Surbiton, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 23, 2011

Overall our stay here was very pleasant. The staff were friendly, and the breakfast was very good. The bar area was very nice - an authentic English country pub. The place had real character and there was a nice garden.
Our room was OK, although we were surprised that we were charged an extra ten pounds from the advertised rate as it was deemed to be a 'premier room', which simply meant it had been painted recently. The smell of paint was strong so I don't doubt this but I'm not sure I would consider this to be a privilege to pay extra for. In hindsight we should probably have booked the cottage, where our friends stayed, which wasn't much more expensive and had a lot more space.
We were also surprised when the cleaner arrived at our room in the morning asking us to leave in five minutes as we hadn't been told a check out time on arrival.
Having said this the staff were very accommodating, organising transport for us and remembering our breakfast order, which we had drunkenly delivered the night before.
The shower wasn't the greatest, low water pressure resulted in a weak trickle that would have been difficult to wash your hair in.
We would stay here again but would ensure we first had a conversation about the price and standard of the room.

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bedford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 12, 2011

I booked a room at The Bent Arms for convienience as I was attending a wedding in the village. Having booked my room the rest of my family followed suit, so we had the whole hotel to ourselves. It is not glamourous, it is a functional B&B. We had a clean room, with clean sheets and clean towels. The bathrooms are a little worn and need some attention, but then it is functional and after all it is not claiming to be a 5 star hotel.

I had a good nights sleep and an amazing breakfast. The staff are very friendly and cant do enough to help you. It is value for money. Probably not the best place to stay for a romantic getaway but for a functional stay away, a place to rest your bones, you wont go wrong.

Room Tip: Ask for a room at the back of the hotel as rooms at the front are over a busy pub
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  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Bent Arms

Address: 98 High Street | Lindfield, Haywards Heath RH16 2HP, England
Location: United Kingdom > England > West Sussex > Haywards Heath
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant
Hotel Style:
Ranked #9 of 9 B&Bs / Inns in Haywards Heath
Price Range (Based on Average Rates): $$
Hotel Class:2 star — The Bent Arms 2*
Number of rooms: 10
Reservation Options:
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Also Known As:
The Bent Arms Haywards Heath, West Sussex, UK

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