Our room was booked for 3 adults, 1 child. We arrived early evening to a room set for 3 people. Went to request more bedding etc to be told company policy was a max of 3 people in any room and I wouldn't have been able to book a room for 4, even though the website offered this. Our only option was to pay for another room until we were then informed 20 minutes later that company policy had changed and we can now have 4 in a room (as I was obviously not telling the truth the first time!).
The room itself was extremely basic and dirty. Stains on the walls, scum around the taps, rotting window sills were just a few! We weren't expecting much for £42 a room but a clean room would have been expected. We will never stay here again.
On a positive note, the cafe (Billy's on the road) just next door was brilliant, newly decorated, fresh food, would really recommend.
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- Also Known As:
- Travel Lodge Five Oaks
- Travelodge Five Oaks
- Five Oaks Travelodge
- Five Oaks Travel Lodge