I booked a birthday weekend away at this hotel and pre-booked spa treatments for my wife as a birthday treat. I booked a deluxe room at £200 B&B per room per night through lastminute.com (hotel website says such rooms are just short of £400 so I thought I was in for a bargain!) - but the room we got was a Classic room (a superior room being between the classic and the deluxe room). DO NOT BELIEVE WHAT LASTMINUTE.COM SAY!!! That said I enquired at the hotel direct how lastminute.com could offer such a deluxe room at such a cheap price and asked if they could offer the same. The hotel did not point out that it was NOT a deluxe room we had booked - naughty. It worked out that we only saved abpout £50 for the two nights we stayed. That said, we enjoyed the room and the stay. Flowers and chocolates that I had pre-ordered as a surprise on arrival were there but the champagne was not - it arrived a couple of hours later with no prompting as we were about to go out (to see Alison Moyet at Brighton - what a night!) so we arranged for it to be delivered the following evening (and the bottle was a half bottle which at £49 a bottle I thought was a bit of a cheek). The spa was excellent and my wife's treatments were wonderful (although they had got one of the treatments wrong but it was only a time thing and was 55mins instead of the 25mins I had booked). The staff at the hotel and spa were superb and sincere. Breakfast was ok (I've had better cooked breakfasts but the choice of other food was excellent). On departure the bill was wrong in that they had charged me twice for one of the treatments and twice for the lunch we had at the Spa so check your bills - there was one bonus in that they had forgot to charge me the welcome package!!
We did not try their dinner but I'm sure it would have been excellent.
I am nit-picking really because we did have a wonderful time despite the weather.
We would definitely go back again but in the summer.
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- Also Known As:
- Bailiffscourt Hotel Climping, West Sussex, UK