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“Poorer than last time!” 2 of 5 stars
Review of Bailiffscourt Hotel

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Bailiffscourt Hotel
Climping Street, Climping, Littlehampton BN17 5RW, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Climping
Brighton, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
“Poorer than last time!”
2 of 5 stars Reviewed July 17, 2013

Returning for another trip following on from last year, again I was left dis-appointed. We stayed a night with some friends to celebrate our birthdays, the room was great, location as ever amazing and lovely ambience. Food and the poor service let us down.
The young waiter who took our drinks order was good, quick and efficient, saying he would get "his supervisor" back to take the meal order. 30 mins that took, without someone checking we wanted a drink. When "the supervisor" did arrive he had no idea about the menu, didnt answer any questions and was no help with the wine!
The restaurant was still nice, starter good, but the main of steak was very poor. Was told it would be cooked medium/rare (I wanted rare) and when the meat came out it was dry & not juicy. I know this was cooked and then left under a hot plate, could tell by the curdle on the sauce. Mentioned this to the "supervisor" and no response or acknowledgement. After dinner drinks where hard to find, sat in one of the rooms and managed t get a waiter to assist, again no help with dessert wines or nice beers etc.
Then breakfast, wow this was the highlight, not. Stuck in a side room where the food is and completely ignored. Couple next to us actually went into the kitchen to get someone to take a tea/coffee order as all sitting there for 30 mins. The lady then took ours after again having to ask. Following that no other interaction. Very poor
Spa was ok, again ages to get food when ordering (an hour), then on check out the offer I had wasn't honoured! Queried it and they argued it, so left it. We have since emailed twice to complain and no response. On whole, lovely place but the staff levels of quality and maybe quantity need addressing, we won't be returning.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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550 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • English first
  • German first
  • Any
English first
Chichester
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 1, 2013

We very much enjoyed our stay at the Baliffs court hotel.
We were a little miffed by the mixed reviews but after our time in this venue we were very happy and shall be back great staff and a very well run bussiness

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2013

What a wonderful Hotel the staff (particually) Francesca who was soo thoughtful she managed to sort out a beautiful room for our wedding anniversary break! The food was just soo nice completly beyond our expectation (which isnt easy with my husband!) and service in the restaurant perfect - and a lot of help with wine options too!

Will definatly be going back with my family plus dog! - Just need to save a bit first

Thank you for 2 days of complete luxury

Room Tip: Oh rooms in main house is a must - not that I saw the others but the house was so cosy and quiet and...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chichester, United Kingdom
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 30, 2013

Uum. Well, I am not sure where to start this review, so perhaps the best bits first, but there are not many.
The food was excellent, service very attentive, menu interesting, and the wine list first class. Ambience in the dining room v good. That was supper, breakfast not so good. My haddock looked anaemic and was only, just , and I mean just, cooked; tasted good but was more suited to Sushi than a good English breakfast. Dining room immaculate. French waiter wearing a kilt, a bit odd, but hey Ho we like eccentrics so that was fine. All the restaurant staff between good to excellent. And then we come to the hotel.......which is in a very nice location, spa area and pool pleasant enough, but nothing to write home about. Costs of various treatments were rather high in my view, but must be competitive as they were fully booked. So book in advance. Reception very small, not particularly friendly, sort of business like, I didn't feel welcome. The first room, the access to which was like an SAS assault course was quite ok, in a quaint old British way, but the decor, good grief, we have moved on since the seventies, or indeed earlier genres, was of a reasonable size but you could hear everything, and I mean everything in the next door room! In my view, totally unacceptable. The reception staff did sort this out immediately and we were offered an upgraded room at no additional cost and this was at least quiet. But again the decor was grim, the bed was grim, the hair dryer came with an extension cord as the plugs are miles away, this really is not acceptable if you are going to spend the sort of money we did.Again, kettle was so basic and difficult to plug in anywhere! Very little in the way of coffee, tea etc., and the bed was out of the dark ages. Ok but again very poor. The bathroom was adequate, nice shower, bath ok, and sink unit rubbish. Slate which had water rings all over it looked particularly shabby. Again at these prices this is unacceptable. Bedroom not stunningly clean, skirting boards scruffy etc. gardens immaculate, as are pathways etc. interior decor of the hotel is obviously up to personal taste, but my view it looked like Disney. If you go to Arizona you will see the same colours, great in the States, not sure it works here. Perhaps what I am trying to say is that if you take into account all that I have said then add in worn chairs in the reception area, worn carpets/rugs etc. this really adds up to a three star hotel attached to a five star restaurant. But I may be wrong, it was very busy particularly with elderly well heeled clients.. Our stay in the Hotel Maurice in Calais offered similar eccentric charm, but at a much higher standard at a fifth of the rate. Go take the tunnel, go to Calais enjoy the alternative and save a lot in the meantime. It sounds like we had a grim time, but that is not the case. The staff were v v good, let down by an excuse for a British hotel, great for New World tourists.

Room Tip: This hotel allows dogs which I think is great! Do check how sound proofed your room is.
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex, United Kingdom
Top Contributor
76 reviews 76 reviews
48 hotel reviews
Reviews in 50 cities Reviews in 50 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed June 29, 2013

The enormous amount of highly rated reviews of this hotel show how much it is appreciated and liked by its guests, however, I have found it quite difficult to rate after our recent stay here. I also stayed here many years' ago, not much has changed except for the addition of the Spa. It's certainly very interesting - originally a main house and outbuildings built in the 1930's in the style of a medieval village... It's very pretty from the outside, with warm, Cotswold-coloured walls covered in rambling roses and general foliage! The grounds/gardens are beautifully tended, the grass and paths immaculately cut and trimmed.
Inside, the little rooms all leading off one another give a 15th century look - but deep down, not entirely authentic - it doesn't help that my husband was born and brought up in an actual 15th century house, so to him, it seemed almost Disneyesque, or like one of the amazing reproductions seen in Las Vegas (but not authentic at all).
The service throughout was very attentive, however Reception was clearly under pressure; normally only one member of staff to see to guest check-in, which led to some waiting about for check in and check out. The Reception area is so small, it seems difficult for the staff to manage (if it were my hotel, I'd move the Lobby to the area which is currently the bar).
The rooms are interesting; very much leaning towards the "country house hotel look" decorated with older style furniture, little knick knacks, china plates and so on. It's very much a matter of taste, though, and would definitely appeal to guests looking for an olde worlde English house experience. However, cleaning and general maintenance of the room could be improved; we saw thick dust around the edge of the room for instance. Given that this hotel is mid-priced to expensive, that's not really acceptable. (We also had a large pet woodlouse resident in our bathroom, ha! ha!) Also, because it's not really a medieval building, the walls and ceilings are thin, so can be noisy.
The Spa is nice, efficient rather than "pampering" style. Treatments get booked up fast - probably best to book up beforehand. Small gym which seemed not to be very busy at all, despite local people on gym memberships using all facilities. It is all housed in a modern, attractive barn and it has lovely outlook which is very restful to look out on when relaxing in the swimming pool and jacuzzi.
The restaurant was very elegant, and the staff (mainly French) were absolutely lovely, taking time to talk to guests individually and giving an overall great service. The food was superb; the chef is clearly very talented. Well stocked wine cellar.
The hotel was pretty busy.... this hotel knows pretty much what the majority of its guests want (we noticed many genteel, well-heeled retired couples; and they all seemed very happy). It's in a good location, accessed through a pretty village and then off a little lane further towards the sea. The ancient and very pretty towns of Arundel and Chichester are nearby.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 23, 2013

A lovely setting with very friendly and helpful staff, amazing buildings that looks 500 years old but was actually built about 80 years ago. The restaurant is very good and the spa with indoor and outdoor pool was very impressive.
The general manager Chris was very interested in our stay and our impressions, we had a few very small improvements suggested which he took on board.
I would definitely recommend to my friends and return myself.
The grounds and gardens were kept immaculately

Room Tip: The new modern contemporary rooms are very spacious and well appointed with nice bathrooms. Some of...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steyning, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2013

We had been wanting to come to Bailiffscourt Hotel for a long time, and we were not disappointed. We soon felt completely at home! The food was excellent, the staff were attentive without without being intrusive, and we were able to relax in beautiful surroundings.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bailiffscourt Hotel

Address: Climping Street, Climping, Littlehampton BN17 5RW, England
Location: United Kingdom > England > West Sussex > Littlehampton > Climping
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Climping
Price Range (Based on Average Rates): $$$$
Number of rooms: 39
Reservation Options:
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Also Known As:
Bailiffscourt Hotel Climping, West Sussex, UK

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