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“clean and comfortable” 4 of 5 stars
Review of Holiday Inn Express Birmingham Oldbury M5 Jct.2

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Holiday Inn Express Birmingham Oldbury M5 Jct.2
3.0 of 5 Hotel   |   Birmingham Oldbury M5 J2 | Birchley Park, Oldbury B692BD, England   |  
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Ranked #2 of 6 Hotels in Oldbury
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“clean and comfortable”
4 of 5 stars Reviewed January 24, 2014

Good all round hotel with filling breakfast, don't expect to find any bacon ... The dining area did feel a bit open and not very welcoming. Hotel room on third floor overlooking busy road to the front but room was very quiet and we all slept very comfortably. Television was predated and annoying they only supply only one plug socket so helpful hint to take an extension cable! Bathroom clean and nice hot shower with seperate toilet room. We had a little accident with our daughter on the last day and told them straight away thinking we would get a large cleaning bill they were very understanding and thanked us for telling them. didn't expect that. Over all nice hotel for a few days break or stop over.

Room Tip: Sofa beds are a bit lumpy and over take the room.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon R, Guest Relations Manager at Holiday Inn Express Birmingham Oldbury M5 Jct.2, responded to this review, January 29, 2014
Dear Guest


Thank you for kindly leaving a review of the hotel on TripAdvisor, as a hotel we pride ourselves on excellent customer service. Staff are particularly family based so we understand the trials and tribulations of travelling with small children.

Our free breakfast does differ from time to time, we don't have bacon as a set standard however it is something that we are looking at introducing in the very near future. We are aware that a lack of plug sockets in guest bedrooms is an issue and do provide extension leads for guests if needed which are available at reception, we would have been glad to have helped with this issue. Accidents do happen from time to time and we are glad that your daughter was OK.

We look forward to welcoming you back to the hotel in the near future.


Kind Regards

Adam Gayden
Duty Manager
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295 reviews from our community

Traveler rating
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    129
    49
    14
    7
See reviews for
85
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
King's Lynn, United Kingdom
1 review
5 of 5 stars Reviewed January 20, 2014

My wife and I stayed for 2 nights - 16th & 17th January 2014 - over from Norfolk on personal business - a very trying time, with lots going on all day - but when we returned to the hotel each night it was like a lovely oasis of calm and comfort.

Room Tip: No problems at all - staff very very helpful and friendly
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Skoosh

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon R, Guest Relations Manager at Holiday Inn Express Birmingham Oldbury M5 Jct.2, responded to this review, January 22, 2014
Dear Guest

Firstly, let me thank you on behalf of the hotel for kindly leaving a positive review of the hotel on TripAdvisor. Feedback of all ranges allows the hotel to improve on all levels, I am particularly pleased that you found the hotel to have a friendly and relaxed atmosphere.
The staff at the hotel pride there selves on excellent customer service and are extremely pleased that you chose the hotel for your travel needs and that you especially enjoyed your stay.
We look forward to welcoming you back to the hotel in the near future.

Regards
Adam Gayden
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 9, 2014

The hotel is right on the side of the motorway (keep an eye out for the exit!). We stayed for one night here. Free parking was provided by the hotel. The staff was friendly, room was clean and comfortable. Free wi-fi was available. Breakfast was good with plenty of options available. Will recommend.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon R, Manager at Holiday Inn Express Birmingham Oldbury M5 Jct.2, responded to this review, January 13, 2014
Dear itshitchhiker,

Thank you for finding the time for leaving a review on TripAdvisor. We are delighted that you enjoyed your stay with us. Yes our staff are friendly, with the ambience created by caring staff and modern decor.

We look forward to seeing you in the near future.

Kind Regards,

Simon Roberts
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rabat, Malta
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 8, 2014

We stayed at this hotel over the New Year period and even though the hotel didn't cater for any entertainment, there's a pub just a couple a meters away which compensated. The Hotel staff are very friendly and helpful and always knew the answers/suggesstions for our needs. The building is clean and the rooms are spotless. It was nice having such a perfect room (in our opinion) awa from home. We also loved the breakfast which was varied. The only downfall is that it is a bit far from the Birmingham International Airport compared to other hotels and the taxi fares to & fro averages to £35-£40 one way. It is quite easy to get to the city centre though and you can reach there by taking the bus (we bought a family day saver ticket for £8) and the trip is about 30 mins.

Room Tip: We had Room No, 28 on the ground floor and for our purpose it was great.
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon R, Manager at Holiday Inn Express Birmingham Oldbury M5 Jct.2, responded to this review, January 9, 2014
Dear JDebattista,

Thank you for finding the time for leaving a review on TripAdvisor. We are delighted that you found your stay enjoyable. Your kind words will be shared with the team here. We offer all our guests good value for money and exceed their expectations.

We hope you had a safe trip and look forward to seeing you again in the near future.

Kind Regards,

Simon Roberts
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2014 via mobile

Have come down from Aberdeen with my other friends for the weekend and the hotel and it's location was good .

The rooms are really spacious and tidy and a
Good morning breakfast too with the package . Lovely

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon R, Manager at Holiday Inn Express Birmingham Oldbury M5 Jct.2, responded to this review, January 9, 2014
Dear Chris M,

Thank you for finding the time for writing a review on TripAdvisor. We are delighted that you enjoyed your stay with us. We hope you had a pleasant drive back to Aberdeen.

We look forward to seeing you in the near future.

Kind Regards,

Simon Roberts
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
salford, uk
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 4, 2014

I stayed one night with family as unfortunately we were attending a funeral nearby. My dad initially wanted to book Britannia but I recoiled in horror at this given their reputation! The lobby area is spotlessly clean and lively when you enter with comfortable chairs to relax in. As you move onto the rooms, they are spotless too- it isn't just a facade here- the standards are maintained throughout the hotel.
The rooms are basic but clean and comfortable with decent tea and coffee. The breakfast had a decent choice but could have done with more space in the self-service area as it got crowded at peak times.
The hotel has a pub next door, not brilliant but decent value and definitely a place for families. handy location for driving, but tricky for public transport.
This hotel is very well looked after and a credit to the housekeeping staff who keep it so immaculate.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon R, Manager at Holiday Inn Express Birmingham Oldbury M5 Jct.2, responded to this review, January 5, 2014
Dear salsapixie ,

Thank you for your feedback left on TripAdvisor which is much appreciated. Sorry for your loss. We thank you for your kind words and I shall share with my team.

We hope to see you in the near future.

Kind Regards,

Simon Roberts
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 2, 2014

Stayed at the Holiday Inn express Oldbury over Christmas. Had a great stay. Brilliant service, excellent facilities, polite and courteous staff. Very good breakfast selection. Comfortable beds and spacious room. Even with the sofa bed open and cot we were ok. Definitely would recommend and use again. Family friendly.

Stayed January 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon R, Manager at Holiday Inn Express Birmingham Oldbury M5 Jct.2, responded to this review, January 5, 2014
Dear TripAdvisor Member,

Thank you for leaving a review on TripAdvisor. We do appreciate your feedback and we are happy that you enjoyed your stay with us. I will pass your comments onto the staff.

We look forward to seeing you in the near future.

Kind Regards,

Simon Roberts
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Birmingham Oldbury M5 Jct.2

Address: Birmingham Oldbury M5 J2 | Birchley Park, Oldbury B692BD, England
Phone Number:
Location: United Kingdom > England > West Midlands > Oldbury
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Oldbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham Oldbury M5 Jct.2 3*
Number of rooms: 109
Official Description (provided by the hotel):
Enjoy a convenient location just off the M5 at the welcoming Holiday Inn Express Birmingham Oldbury hotel. Holiday Inn Express Birmingham Oldbury is a modern, 4-story hotel just off junction 2 of the M5 with plenty of complimentary onsite parking. Our sociable Great Room is the setting for your tasty complimentary continental breakfast with hot items, and you can stay in touch with free wireless Internet. Give your presentation a professional edge using the LCD projector in our modern 35-capacity meeting room. Our helpful staff can arrange catering for your event and our self-service Business Centre is open 24 hours. We're a short drive from the offices of nPower, British Gas and the AA, and 30 minutes from major exhibitions and conferences at Birmingham NEC. You can reach the bustling heart of Birmingham by car from the hotel in just 15 minutes. Enjoy a glamorous shopping experience at the boutique-filled Bullring in the city centre, and let the kids get close to wildlife at the West Midland Safari Park, 16 miles from the hotel. Family rooms for 4 people make us a good-value choice. Holiday Inn Express Birmingham Oldbury offers a tempting menu of delicious dining options including fish and chips, nachos and spicy curries. Socialise till late over drinks in our contemporary bar, furnished with inviting leather armchairs. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Birmingham Oldbury m5 Jct.2 Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn
Holiday Inn Express Birmingham Oldbury M5 Jct.2 England

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