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“Adequate - Overpriced food, slow service.” 3 of 5 stars
Review of Frankie & Benny's New York Italian Restaurant & Bar - Nuneaton

Frankie & Benny's New York Italian Restaurant & Bar - Nuneaton
Saint Davids Way, Nuneaton CV10 7SD, England
+44 (0)247 638 7501
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Ranked #74 of 119 Restaurants in Nuneaton
Price range: $37 - $37
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Coventry, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Adequate - Overpriced food, slow service.”
3 of 5 stars Reviewed September 30, 2012

We have just got back from Frankie and Benny's at Nuneaton. We fancied a change, so thought we would head in on our way home instead of choosing the normal Sunday afternoon carvery option.
First of all the greeting was friendly and welcoming, we were shown to a table and given menus plus two kids packs for the children (they are 6 and 3), which had colouring, a little game and an activity book with one pencil)
Then we waited around 25 minutes for someone to take our drinks order, then another 10 mins for the drinks (1 bottled beer, 1 diet coke, 1 regular coke and one apple juice) and someone to take our food order.
We had garlic cheese mushrooms (came served on toasted ciabatta, very nice), Amazing skins with cheddar and bacon (not that amazing and very potatoey) and breadsticks with garlic butter (very nice) to start.
Then we had spaghetti and meatballs (tasty, good size portion), philly steak bake (tasty, but not enough steak) and two children's chinese chicken wraps (great for the kids to do their own, good sized portion)
The kids got a free pudding with their meal, they had Hot Chocolate pancake, which was finished, so must have been good!!
The kids drinks were "bottomless" which I thought was good.
In total our bill was £65, which was a bit more than I think the food was worth.
The service was quite slow and we ended up being in there 2 hours.
The music is great, but far too loud - It's a restaurant, you're their to eat food and chat ... for certain songs it was hard to hear each other.

The staff were friendly and the restaurant and toilets were clean.

  • Visited September 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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143 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Polish first
  • Any
English first
Nuneaton, United Kingdom
Top Contributor
74 reviews 74 reviews
31 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
34 helpful votes 34 helpful votes
“Always enjoyable”
4 of 5 stars Reviewed September 16, 2012

Visited Saturday night. Restaurant was busy so service was a little slow, but as always whole experience was enjoyable. Food was very good. Very nice place to eat before catching a movie.

  • Visited September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlands
Top Contributor
119 reviews 119 reviews
82 restaurant reviews
Reviews in 53 cities Reviews in 53 cities
166 helpful votes 166 helpful votes
“Not consistent”
2 of 5 stars Reviewed September 1, 2012

I visit this restaurant on a regular basis as it is handy and when the food is good it is lovely. However, everytime I have been lately the food has had to be sent back due to it being cold. There are never enough staff to wait on the tables hence the food being left for sometimes up to 15 minutes under the heat lamps which is simply not acceptable bearing in mind the price of the food. I have complained directly to head office and I received a voucher from them and also a letter from the Nuneaton restaurant with another voucher, so decided to use it this week. The food was great and hot, but the table behind me complained as they did not get the correct order and this meant that they took one meal away only to return it after the others had finished! I agree with the previous reviewer go to the Fort in Birmingham the service and food there is second to none. I don't know if the food was hot as they knew I had complained, but after the meal the manager took my payment and did not even ask if everything was fine, in fact he did not even say thank you when I paid.

  • Visited August 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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Reviewer
3 reviews 3 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
“Unbelievably bad service”
1 of 5 stars Reviewed August 30, 2012

Arrived on a wednesday lunch time to receive Shockingly bad service and unprofessional staff including the management that couldn't cope with a half empty restaurant, two of our party had starters, after which we asked for the bill and left! will not be going back there again!! The management & staff need to take an example of The frankie & bennys' at the Fort in Birmingham.

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Manchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
16 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“What a breakfast!”
5 of 5 stars Reviewed August 10, 2012

Left out disappointing hotel and drove here for breakfast instead. It was delicious and really reasonably priced. Excellent service.

Visited August 2012
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