Went to the Millers for a birthday meal with friends. Had not been for a while and when we last went it was very good. Not this time. It was like an episode of Faulty Towers. The bar area was fairly full, but we had booked a table in the restaurant which was completely empty at 7.30pm except another small party. There were hardly any staff on duty. We were seated and our orders were taken in a reasonable time. After 30 minutes of waiting for our starter I tried to find someone, there was no one around, just a single barmaid in the bar, time went past, tumble weed rolled past, still no one came. Eventually the other party got their starters, we had to wait longer. I half expected to walk into the kitchen and find the waiter cooking the food! Eventually after an hour we got our starters and, on the whole they were quite good. We then had a shorter but still long wait for the main courses. The cannelloni was sent back as it was burnt on the bottom, there wasn't much of it anyway. The other meals were wholly adequate that was all and not worth the money. By the time the rest of us had eaten, the replacement cannelloni had turned up, it was mediocre. One poor chap on his own waited even longer, we thought he'd given up and then his main course arrived, the waiter put it down with a surprised look on his face and left it. A short while later he cam back and took it away, then teo minutes later the customer came back! Eventually he got his food. The waiter/waitress did apologise for the delay and burnt food but this was a really bad meal.
We only ate here thank god!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We appreciate your feed back & do take on board the comments you make about short comings in your visit to the Millers Hotel on this occasion. We do endeavour to offer all of our guests a great experience & would love you to give us another try when I am sure we will get it right for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.