From the Piano Bar, where they played canned music loudly (they did turn it down when asked, but why not play piano music?), and did not know what a Kir was, to asking my husband if he was 'alright?', instead of 'can I help you?', (he didn't get served because he answered that he was fine, thank you). this was a disappointment. My husband's main course was discounted because of the poor quality of the meat, and they forgot to charge us for the bottle of wine we'd had - we did point this out to them. However, the Restaurant Manager and waiting staff provided good service and the remainder of the food was fine, including the complimentary amuse bouche and glass of champagne for our anniversary. Cost of 3 course meal for 2 approx £75 plus drinks.
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