Nailcote Hall is a beautiful quintessential old English hall. We arrived on a dark cold raining night, the car park was not particularly well lit and we found reception more by chance than design, It is poorly signed and would benefit from being lit up. Actually the lighting generally along the paths is inadequate and could possibly be dangerous. Once into reception you are met with a lovely warm cosy environment and the smell and warmth of a real fire. The lady in reception was very friendly but busy, 2 staff would have helped.
We were allocated room 21 which meant leaving the main hall and following a small path to the side of the hall and into a separate annex, there were no umbrellas in the stand and no one thought to offer one and once again poorly lit.
The room however was cosy and warm with an excellent full size kettle and lovely biscuits’. It had a large comfortable bed and more than adequate hanging space. The tables and bed side tables were generally water marked and the bath was chipped in a number of places with mould along various surfaces especially behind the loo.
The evening meal was booked for 2015 and we duly arrived at the bar as requested a couple of minutes early, we were given our menus to choose our meals, but the maitre de finally led us in to eat at 20.45hrs. Most of the food we ordered came with a supplement, Starter a couple of pounds, the main about five pounds and another couple of pounds for the cheese board. We were advised by the waitress to check the bill and on doing so found we had been overcharged for wine we had not had. I do believe it was a genuine mistake and the bill was amended immediately. That said the food was really good.
The staff were really great, friendly and nothing was too much trouble, the service was attentive but discreet, Although I have commented on the negatives it was actually a nice night, I think the rooms are just a little tired, I would visit again as the staff were so nice and the bed so comfortable.
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- Nailcote Hall Hotel
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