I have stopped at this hotel quite a few times over the past few months. The staff range from surly to almost friendly but there is no warmth to the welcome even from the best of them. I have probably stopped here twenty times in three months yet there is never even a spark of recognition or a "Welcome back..!!" type hello.
The rooms are fine...exactly what you would expect for a three star hotel, and the £65 B&B rate is spot on (although this does rise stupidly if the hotel is full (way over £100 per night, which is way off the mark for what it is).
The food here is absolutely dreadul. The worst food I have ever eaten in any hotel at all. Take tonights meal as an example: an 8oz steak (decent size) that was almost white in colour (halal?? I hope not) and totally tasteless. It came with chips, half a mushroom (HALF??) and half a tomato. That was nearly NINETEEN QUID. SOme veg would have been nice but there wasn't even an optional extra for them. I also ordered some onion rings, pepper sauce and a bottle of water. Total - Twenty seven pounds...and it was totally horrible. If you stay here...DO NOT EAT THE FOOD. The chefs should be sacked. The breakfast is just as bad...the scrambled eggs were like porridge and were full of big black bits, and they were that horrible powdered egg. Disgusting.
- Official Description (provided by the hotel):
- Holiday Inn Washington is an ideally located hotel, just off the A1M junction 64. Centrally located between, Historic Durham, Sunderland and Newcastle City The hotel offers a 'Go Green' Environmental Room in association with Tree Appealplanting trees on site and across the UK. This is a well established, comfortable hotel, with free car parking, noted for its friendly staff. The Hotel has a Traders Restaurant a newly refurbished lounge and bar area.Kids Stay & Eat Free*. The hotel has 136 fully air conditioned bedrooms, including family and accessible rooms. Only a short drive from Europes largest Shopping Centre - the Metrocentre, Newcastle City Centre, the award winning Beamish Open Air Museum, Sunderland Glass Centre and Durham County Cricket Ground. The North East coastline and Angel of the North are also within close driving distance.*Terms & Conditions apply. ... more less
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- Also Known As:
- Holiday Inn Washington Hotel Washington
- Washington Holiday Inn