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“Attentiveness with value” 5 of 5 stars
Review of Premier Inn South Shields

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Premier Inn South Shields
2 Hobsons Way, South Shields NE34 9PQ, England   |  
Hotel amenities
Ranked #1 of 7 hotels in South Shields
Warrington, United Kingdom
1 review
“Attentiveness with value”
5 of 5 stars Reviewed August 24, 2013

Clean, calm and child friendly. didnt use the eatery so can't comment. Staff in hotel extremely friendly, caring and professional. GGive serious consideration to it as an option. Very child friendly! Well done!!!


M

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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170 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 19, 2013

Good location and good value for money. Excellent staff. Free wi-fi for a limited time. Comfortable room, with large double bed. Problems with noise on two nights, but refund for worst occasion (40 minutes).

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 13, 2013

The Accommodation was adequate & the service was good.
The Restaurant was Self Service, and although the choice of food was good, because it was self service, the food was rather tepid.
The whole area of Restarant & Bar needs a total refurbishment, with carpets & some soft furnishings to bring it up to the standard of the Premier Inn at M4 / J4.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn South Shields, responded to this review, August 16, 2013
Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by Management Team at this hotel. Thank you once again for taking the time to leave your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 30, 2013 via mobile

On arrival I received the usual Premier inn good customer service from the staff. The room was good but when I tried to get to sleep there was a problem with the bed or should I say beds. Two single beds had been put together to make a double roll over at you peril as you could find yourself trapped between them. Poor Poor quality not what I have experienced at other premier inns.

  • Stayed September 2012
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Milton Keynes, United Kingdom
Top Contributor
74 reviews 74 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 25, 2013

We stayed at this hotel for our second time and can honestly say that the welcome from the receptionist on duty was the best we had ever had.

This is situated close to the city centre and beaches but just far enough away to be quiet.There are plenty of car parking areas with easy access to the hotel.

The rooms as always with Premier are standard but comfortable. The bathroom was dated and in need of refurbishment.

The Taybarn attached is a good choice if you fancy a large buffet meal but there are other options nearby that are worth looking into.

A pleasant stay at Premier Inn.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 22, 2013 via mobile

Date of stay; 22nd July 2013

When I pull up to a hotel... I start looking for the negative points. Setting my expectations low so I'm not disappointed when it comes to hitting the pillow.

Well I was very surprised. There was none. Well, if I was to be untra ultra picky, the carpark seems back to front, but that's it.

It looked clean (it was) it looked new (it is) it looked like everything you would want from a hotel when you pull up.

So now I'm in. Very fast check in. The guy in reception managed to make me feel like he was expecting me when I gave my name. A very nice touch which only usually happens at very top end of hotels...

Key card in hand and pointed in the direction of my room and everything just worked.

Clean. Comfy. And super.

See pics of room. Very very impressed.

Well done Premier Inn!

But the only "needs attention" i could say is better glazing because of the road noise... That's the only real down side. It's not a super busy road. Nor is it very loud but I would like it to be a bit quieter!

Will I be back? Yes. Absolutely. I will go out of my way to stay here when I'm close!!!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 14, 2013 via mobile

I stayed at this hotel for a trip to South Sheilds, while it is not in the middle of town it is conveniently placed near a Metro stop and is a short taxi home if you want a night out in South Sheilds. The rooms are basic but that is expected as this is a budget hotel. I stayed in room 1 which is on the ground floor and I think was once a disabled room. It was a well proportioned room but lacked a towel rail which I know sounds silly but they do allow towels to dry more efficiently. The reception staff could not do enough to help you. I arranged breakfast during my stay which was served in the attached Taybarns. I must say I am not normally into this type of restaurant but the quality and choice of food at breakfast was really good. Waiting staff were excellent be it maybe a bit too perky of a morning but that's not a bad thing.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Premier Inn South Shields

Address: 2 Hobsons Way, South Shields NE34 9PQ, England
Location: United Kingdom > England > Tyne and Wear > South Shields
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in South Shields
Price Range (Based on Average Rates): $$
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Also Known As:
Premier Inn South Shields Hotel South Shields
Premier Inn South Shields England

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