Stayed here as we were attending a family wedding, we booked a superior double room and were very excited about staying here as the on website the hotel looked lovely.
On entering our room we were overwhelmed by the smell of drains, not a good start, the room was shabby and very small.
As we were due at the wedding within the hour, my partner went to reception and complained, a member of staff came to our room and naturally agreed it smelt revolting, he got the duty manager who in turn offered us another room.
We took that room which was just as small but at least didn't smell.
As a couple on a tight budget that normally use "big chain" budget hotels we were very disappointed and sadly would not recommend.
- Official Description (provided by the hotel):
- Overlooking meticulously maintained gardens, The Antoinette is the largest & most established Hotel in The Royal Borough of Kingston upon Thames with over one hundred bedrooms, secure car parking for 100 cars, landscaped gardens.The Antoinette Hotel is located in a quiet residential area just 10 miles (16 km) outside central London, 10 minutes walk from the centre of Kingston and is only 15 minutes from central London via Surbiton station. ... more less
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