The Holiday Inn, Kingston upon Thames, was unable to extend my reservation so the Front Office staff recommended the nearby Raintree. I was advised that it was owned by the same person who owned the Holiday Inn property and that it offered a similar standard of accommodation. My high expectations were quickly destroyed when I arrived. The accommodation is basically B&B and comprises a handful of rooms off a gloomy corridor on the first floor of what used to be a small corner pub that is now an Indian restaurant. Its noisy because its located on the main road. The room decor and bathroom looked very DIY and grubby. Breakfast comprises a roll and an item of fruit served on a plate in the room. This hotel is totally overpriced. I had to pay in full in advance and after staying there I can see why. Parking is limited to about 5 vehicles.
I can't believe that the positive reviews in Trip Advisor were impartially written by anyone who actually stayed there.
- Official Description (provided by the hotel):
- All the rooms are of high quality, designed interiors, well maintained and serviced - charming & contemporary. We provide adding a touch of homeliness to our guests and provide a service second to none. Raintree is an ideal retreat for business or leisure traveller. ... more less