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“We loved it and will definitely return!!” 5 of 5 stars
Review of Premier Inn Croydon South

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Premier Inn Croydon South
104 Coombe Road, Croydon CR0 5RB, England   |  
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Ranked #2 of 20 Hotels in Croydon
Swanley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“We loved it and will definitely return!!”
5 of 5 stars Reviewed July 11, 2011

When we arrived at the hotel we were welcomed by a very friendly member of staff who booked us in and explained to us where our room was.

We were pleasently suprised on entering the room as it was immaculately clean and very modern! We instantly felt at home and we're looking forward to our nights stay.
We were attending a prom down the road from Premier Inn and therefore did not get a chance to view the local amenities. However the beefeater on site was a lovely, friendly and modern place which i would recommend you went to even if you did not stay!

Overall a great nights stay and i would definitely recommend this to anyone!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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201 reviews from our community

Traveler rating
    111
    66
    15
    5
    4
See reviews for
67
65
12
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
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English first
Saint Mary in the Marsh, United Kingdom
1 review
4 of 5 stars Reviewed May 10, 2011

lovely stay good service staff could not do enough to help. Set in a lovely location nice beefeater on site with great food and staff.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 4, 2011

We enjoyed this typical Premier Hotel with a great Beefeater next door with its huge garden seating area. Comfortable with friendly/helpful staff. Quiet location, best suited if you have your own transport but East Croydon station a short taxi ride away, with nearby tram and buses means it is not that hard to get about.

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Newcastle Upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed May 4, 2011

Paid for room, resteraunt meal and premier breakfast.
Wasn't dissapointed.
Hotel in great grounds, room excellent, resteraunt very plush and meals are great. Breakfast was lovely.
Totally recommend this place to stay and would love to go back there again myself soon.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cambridge, United Kingdom
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 21, 2011

I have to say the thought of staying in a Premier Inn in Croydon wasn't the greatest prospect for me. However, I simply can't fault it - very cheap prices, lovely setting surrounded by trees and lawns, good spacious room with a very comfortable bed. Nice breakfast in the morning at the adjacent Beefeater and all the staff were wonderful. First time I have stayed in a Premier Inn but it won't be the last!

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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warrington
1 review
2 of 5 stars Reviewed March 15, 2011

we travelled over 4 hours to find both room we had booked,did not smell anything like fresh.Our room had a smell from the bathroom turned out to be shower curtain with B.O ,that had to be changed after iwas informed there change regulary.Power shower like a garden water can.carpet grubby.Other room had a vomit and urine stink to it we had to have that changed.No one seemed to check it out, god help the next unsuspecting guest.They charge £100 if they can smell smoke to DEEP clean.yet vomit ect. seem to have a quick wipe over.We have stayed there before found it to be good value .Another thing abour our bathroom the tiles are very mouldy how much would it cost for a tube of grout from B&Q and a bit of elbo grease.Other than that the staff were polite the breakfast was good.Needs updating asap

  • Stayed March 2011, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Premier_Inn, Online Guest Relations at Premier Inn Croydon South, responded to this review, March 16, 2011
We are disappointed that your stay did not meet your expectations, at Premier Inn it really matters to us that our guests have a good stay. Please be assured we take reports of his nature very seriously and your comments will be fully investigate with the Management Team at the hotel. We do hope we can welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wicklow, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2011

Was already familiar with the Beefeater at Coombe Lodge..

a nice Bar & garden set in mature grounds, a georgian red brick mansion built in the 1760s Whitbread have sympathetically refurbished the main house dividing it into a bar with conservatory onto the lawns and also a spacious comfortable Beefeater restaurant. The Permier Inn is adjacent and was perfect for us. We booked a family room & was pleasantly surprised with the warm welcome at reception (24hr maned reception) & the kids won over by the colouring book & crayons. Previous reviews say it all 4* service & rooms at 3* prices. Clean & comfortable room with en-suite. Family room was a large comfortable kingsize & 2 single beds with clean sheets & fogarty duvets & pillows. TV was freeview suited the kids with Cbeebies & cbbc. Kettle, hairdryer & despite the obvious popularity of the adjacent Beefeater & bar a quiet nights sleep (hopefully no one was able to claim against the chains good nights sleep policy as a result of our early rising excited children).

Breakfast we booked the all you can eat (believe £7.99 per adult) and the kids ate free. Cooked breakfast & continental selection cereals fruit & make your own toast. As with the Beefeater (you eat breakfast in the Beefeater) great service & food, personally our only criticism was that the self service Hot water Urns for tea weren't that hot and the sausages were (at a guess Lincolnshire) a bit gristly for the kids no doubt a management choice across the chain - & whilst perhaps fashionable they should try eating one.

We ate in the Beefeater in the evening having booked prior to check in in the knowledge that its a busy restaurant & weren't disappointed. Its a Beefeater so you know what your getting steaks, surf and turf etc.& a nice kids menu. Again great value enjoyable food with good service. The bar service was a little slow just bear in mind the bar appears to have two tills dedicated to taking bar food orders and a further one or two Bar tills but only 2 staff so some patience required when ordering drinks when busy. However the whole of Coombe Lodge is well decorated & comfortably furnished way way beyond 3*

Location despite the busy road (needs a pelican crossing) is leafy & quiet set back from the road and aprox a 10 min walk from Lloyd Park Tramlink stop which is 10 mins if that from East Croydon station so was perfect for family sightseeing in London with children without a car.

Even If you are unable to book the £29 a night deal you really can believe the TV adverts, whilst i cant speak for other Premier Inns with the combination of the location, Coombe Lodge itself which is an attractive period property the great service, cleanliness ,food Whitbread have certainly got it right here !

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Croydon South

Address: 104 Coombe Road, Croydon CR0 5RB, England
Phone Number:
Location: United Kingdom > England > Surrey > Croydon
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Croydon
#1 Romantic Hotel in Croydon
#2 Best Value Hotel in Croydon
Price Range (Based on Average Rates): $
Number of rooms: 39
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Also Known As:
Premier Inn Croydon South Hotel Croydon

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