I stayed here just before Christmas and was hugely disappointed at the hotels demise. I have used this hotel sporadically most of my life and used to be one of the poshest hotels in the area but now is just tired with no investment at all to the rooms as far as I can see. it definitely does not deserve its 4* rating at the moment. the rooms are old with cold draughty windows with no maintenance having been done so have big gaps to the frames. the whole look of the room is very 80's and so so tired. the bathroom is very average and the shower we had leaked terribly. I would say this hotel is ok if you were expecting an average 3* hotel but nothing more. definitely have had better rooms at a premier inn. we ordered room service which they tried everything to dissuade us from ordering but when we insisted, it still hadn't turned up 50mins later! I rang a few times and kept being told it was on its way. in the end I cancelled it and went to bed. I wouldn't mind but it was only 2 cheese sandwiches so nothing difficult at all. again not at all what you expect from a 4*. when I complained in the morning, they just refunded my parking of £5 which I couldn't believe they were charging guests in the first place. what a shame, it used to be a wonderful hotel.
- Official Description (provided by the hotel):
- The warmest Welcome in Croydon...Look no further than Croydon Park Hotel London for all you would expect from a great 4* experience.We've just been through a fantastic refurbishment of our lobby and one floor of bedrooms to ensure your stay is an enjoyable and memorable one.When choosing your next break in London, be it leisure or business what more could you ask for than a great location in the metropolitan centre of Croydon, a newly refurbished hotel, FREE WIFI, great values as well as a team of friendly and experienced staff to make your stay one to remember.Getting here could not be easier, we are 15 minutes off the M25, from Gatwick Airport we are just 15 minutes and East Croydon Station is just a stone's throw from our doorstep, as is Croydon's tramlink. By train you will be in London's West End in just 15 minutes. ... more less
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- Also Known As:
- Croydon Park Hotel