We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect for what we wanted.” 5 of 5 stars
Review of Clarion Collection Croydon Park Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Clarion Collection Croydon Park Hotel to your Saves list
Clarion Collection Croydon Park Hotel
4.0 of 5 Hotel   |   7 Altyre Road, Croydon CR9 5AA, England   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Up to 20% OFF
Ranked #8 of 22 Hotels in Croydon
1 review
1 helpful vote 1 helpful vote
“Perfect for what we wanted.”
5 of 5 stars Reviewed November 27, 2013 via mobile

Me and my boyfriend planned a weekend trip to London and decided to book two nights at the clarion. I am glad we did we got two nights for the price of £111.00 the reception area is nice the bar area is also, we did not dine in the restaurant but it did look lovely and the food smelt fab. Oh and also the beds are also extremely comfortable. The best part about it tho is the location it is literally a five minute walk to the train station which will get you to London Bridge within half an hour. All in all I would say it was perfect for what we wanted. DO NOT LISTEN TO BAD REVIEWS seriously book and find out for yourself you shouldn't be disappointed. Unless you are very fussy

If what u are looking for is a comfy bed a nice beverage or two a good meal and cheap travel fairs to get into the centre of London then this is the place for you, oh and the staff are also friendly.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croydonpark, Front Office Manager at Clarion Collection Croydon Park Hotel, responded to this review, December 4, 2013
Dear looloo25

Thanks for leaving us a review here.

We are very happy to see that you enjoyed your time here with us. Next time you visit, you must try the restaurant. I am sure you will be happy.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

628 reviews from our community

Traveler rating
    149
    242
    139
    56
    42
See reviews for
108
171
46
168
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Top Contributor
60 reviews 60 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 26, 2013

We booked last minute: arrived before our check in time, we parked ou car and the receptionist said no problem to check in much later, which we did.

The room was a good size, quiet (amazing considering it's in the middle of Croydon) and clean.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croydonpark, Front Office Manager at Clarion Collection Croydon Park Hotel, responded to this review, December 4, 2013
Dear SharonJ375

Thanks for leaving us a review here. Do come again.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 26, 2013

We recently spent a Saturday night there on the 16th November, which is the norm, every 6/8 weeks when we visit our daughter who lives in the area. The reason,s we pick the Park Hotel are numerous. Its locality, standards, breakfasts, and attention to reasonable detail, especially since it has been refurbished. We have tried other hotels in the area but we return to this one.
On the visit above the only issue of concern was the problem in the dinning hall for breakfast, the restaurant is open from 08:00 to 10:30 hours we arrived down at 09:55 and found the place a little chaotic, no bacon, sausage, or mushrooms on the hot plates and the que as significant we spoke to the supervisor, (who is fantastic) she stated they always like to keep the food as fresh and just cooked as possible, but everyone had come into the room at about 10:00 hours and just swamped them. I had to sympathise with her as she was trying to do the best under the circumstances. And i also had to agree with her motives, as I have said before the food here is one of the reason we visit. We also noted on this visit that one of the lifts had broke down hence only one lift was working. They have 3 lifts one of which is normally not used hence it would be assumed that when one is faulty they would call into operation the third, but not this time we had to suffer the consequences.
One final moan, the car park or dare i say the gates they are a pain in the rectum, the exit particularly, the machine is in a very awkward position, half the time it does not work on a swiped card. overall it needs attention.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croydonpark, Front Office Manager at Clarion Collection Croydon Park Hotel, responded to this review, December 4, 2013
Dear 550DavidM

Thanks for leaving us a review here. All your comments have been noted and we look forward to hosting you again in the next 6/8 weeks.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, England
Top Contributor
71 reviews 71 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 24, 2013

Hotel close to East Croydon railway station and trams. Hotel staff very helpful and friendly, nothing too much trouble. Bar, reception and restaurant well decorated etc, our room could do with an update but clean nevertheless, and very comfortable. No noise from outside, all usual facilities in room, tea/coffee making, fresh towels, shower cap etc and complimentary bottle of water in the room. Wifi available in room at a charge of £3.50 ph or £10 for 24 hours, but you can use a terminal in the reception area for free for up to 15 minutes, although I didn't notice any timer attached to access, but you have to stand up so that probably dissuades most people for over staying their time. Breakfast needs to booked in advance for £10, otherwise it is about 50% more. Breakfast choice good. Eat in the bar at lunchtime and food was good, both sandwiches and cooked food. Car parking is under hotel at a charge of £5 per day, you can leave car until you finally depart from area at no extra charge, just need your ticket validated by reception, keep ticket received at entry barrier safe as you need this to get out of car park. Overall a good stay, no noise despite being near a road etc, comfortable beds, hot water readily available, shower okay but needs updating.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croydonpark, Front Office Manager at Clarion Collection Croydon Park Hotel, responded to this review, November 26, 2013
Dear greytripper

Thanks for leaving us a review here.

Its nice to see that you had a good stay with us. Wi-Fi is complimentary in all rooms with an access code that is given by Reception. I am not sure where you saw those cost being advertised and please accept my apologies if you did not enjoy the use of Wi-Fi in your room because you thought you had to pay. The next time you are with us pick a code a Reception.

We look forward to see you in the near future.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Top Contributor
57 reviews 57 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 24, 2013

I have stayed here before, but usually it has been in, head down and out. This time I had some time on my hands and thought I would take in the experience. When I arrived the receptionist was friendly and helpful. I always have trouble understanding where to park my car! This was easy.
The room was clean and comfortable, plenty of room and tastefully decorated. The hotel itself is well situated for rail links into London or Heathrow and local links are all within walking distance.
A short walk past the law courts and you will find pubs and restaurants and a busy shopping centre. Perfect place to stay.

Room Tip: All the rooms would appear fine, there are smoking rooms on floor I think?
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croydonpark, Front Office Manager at Clarion Collection Croydon Park Hotel, responded to this review, November 26, 2013
Dear tonymac1960

Thanks for leaving us a review here. Happy to see that you took some time to enjoy the experience. And now that you have I am sure you will be back.

Hopefully you were able to try our facilities such as Restaurant, Bar and Leisure club. if you did not make sure you do on your return.

See you soon.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newton Aycliffe, England, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 22, 2013

Have stayed here many times, always come away wanting to return. Rooms are excellent, clean and well maintained. Evening meals are a fantastic buffet with a massive selection, all very tasty and high quality. Breakfast is also a well stocked buffet and not to be missed. Reception staff are very helpful, friendly and efficient, quite a rarity at other hotels in this area. Oscars bar is just right for a relaxing drink. Hotel is in a surprisingly quiet street but just 2 minutes walk from East Croydon railway station which is a 20 minute train journey from central London. Why pay silly prices for a hotel up town when you can have this quality at half the price in easy travelling distance.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croydonpark, Front Office Manager at Clarion Collection Croydon Park Hotel, responded to this review, November 26, 2013
Dear 816paulr

Thanks for leaving us a review here. I have to agree with your statement when you say: 'why pay silly prices for a hotel uptown'.

Its really nice to see that you enjoy all that our hotel have to offer. I know you will be back soon, so we look forward to having you again.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 21, 2013 via mobile

Returned here for lunch with wife & friends after an absence of 4 years. All extremely pleased with the meal (buffet style) choice of starters was excellent. Only slight niggle was the gammon carvery main course choice was pre carved! A chef in attendance would have been a plus.
Good value for money,pleasant decor & a very enjoyable occasion.

Stayed November 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
croydonpark, Front Office Manager at Clarion Collection Croydon Park Hotel, responded to this review, November 26, 2013
Dear GOALS10

Thanks for leaving us a review here. Well, after seeing what you have been missing, I am sure you will not stay away for four years, but will be back very soon.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Clarion Collection Croydon Park Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Clarion Collection Croydon Park Hotel

Address: 7 Altyre Road, Croydon CR9 5AA, England
Phone Number:
Location: United Kingdom > England > Greater London > Croydon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Croydon
#1 Spa Hotel in Croydon
#6 Family Hotel in Croydon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Clarion Collection Croydon Park Hotel 4*
Number of rooms: 211
Official Description (provided by the hotel):
The warmest Welcome in Croydon...Look no further than Croydon Park Hotel London for all you would expect from a great 4* experience.We've just been through a fantastic refurbishment of our lobby and one floor of bedrooms to ensure your stay is an enjoyable and memorable one.When choosing your next break in London, be it leisure or business what more could you ask for than a great location in the metropolitan centre of Croydon, a newly refurbished hotel, FREE WIFI, great values as well as a team of friendly and experienced staff to make your stay one to remember.Getting here could not be easier, we are 15 minutes off the M25, from Gatwick Airport we are just 15 minutes and East Croydon Station is just a stone's throw from our doorstep, as is Croydon's tramlink. By train you will be in London's West End in just 15 minutes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, LateRooms, Orbitz, HotelTravel.com, Priceline, Expedia and getaroom.com so you can book your Clarion Collection Croydon Park Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Croydon Park Hotel

Owners: What's your side of the story?

If you own or manage Clarion Collection Croydon Park Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.