Reviewed this hotel in October and this experience was similar. We arrived early and as usual check in was easy. We had requested adjoining rooms but as one of the rooms was still occupied, we were allowed access to one bedroom to freshen up and change (thanks to Isobel).
The purpose of this stay was a Saturday overnight stop before taking my sister and brother-in-law to Gatwick airport the next morning.
Obviously we had had checked out the Gatwick Hilton but the rate at Croydon (£64) for a twin or double room including a very good breakfast buffet for two adults including free parking was unbeatable anywhere. The drive to Gatwick on Sunday morning only took 20- 30 minutes and prior free use of the Business Centre for on line check in and printing boarding cards was invaluable.
As per my last stay, the observations are the same, e.g. £14.99 for wireless in the bedroom . I have seen from previous review responses that the hotel claim that this is down to BT and not them so I suggest talking to other hotels who provide free wi-fi everywhere and change their provider.
Ridiculous mark up of wines, beers and spirits which may not be a problem during the week as these are been mostly funded by Corporate coffers.
Surely the hotel could have a "happy hour" or something. I may be pushed to buy a bottle of wine for £10 (which I know costs £4.99 at the supermarket) but I will not pay £20 for said bottle of wine.
Requesting anything in you room takes a long time for service, if they turn up at all.
On this and my previous stay, I had booked two bedrooms, the second as a treat for my sister. On both occasions I have asked the hotel to only post the bill to my bedroom, in both cases they have not complied with presenting bills to the second bedroom that I would have liked to remain confidential (even though Isobel had expressedly added this to my account portfolio).
However, the weekend promotional rates are very hard to beat anywhere else and this coupled with free parking and a very good breakfast buffet will ensure my continuing return.
- Official Description (provided by the hotel):
- Just 8 miles from the sights and shops of London, the contemporary Hilton Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more less
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- Also Known As:
- Hilton Croydon Hotel Croydon
- Hilton Hotel Croydon
- Hilton Hotel London
- London Hilton