My husband and I have stayed here a few times over the last 6 months. The reason we return is the location, free overnight parking and the room rate. I wouldn't feel very safe here on my own as the rooms can be very far from reception and the windows aren't very secure. The rooms are small with basic amenities but not particularly clean. Under our bed were some tissues from the last guest and I was a bit hesitant to touch the light switches, shower curtain etc.. in the room as they looked a bit grubby! All I expect from a budget hotel is a nice clean, warm, secure room and friendly staff. Hmmm... the staff on each our of stays were not very welcoming or attentive, one lady in particular was very rude to us both. I would love to have the money and the time to turn this hotel around. It just needs some maintenance and a bit of a shake up. There is real potential here. I would stay here the night before a flight but go in with low expectations and bring £5 with you to rent out an iron and ironing board!
- Also Known As:
- Russ Hill Charlwood
- Russ Hill
- Hotel Russ Hill
- Russ Hill Hotel Gatwick
- Russ Hill Hotel Charlwood, Surrey
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