Stayed here oct 29 & 30 2012 . Two adults & Two children. room had king size bed and two singles , room looked very nice ,had all mod cons, and was clean and tidy. we stayed here for our stay to Alton Towers which is about 15 mins away. The location of this hotel is fab ,literally 2 mins drive down the road you have got a large buisness park with ice rink and cinema , kfc, frankie and bennys , Tesco Argos, pets at home ,The dapple grey (recommended good food)any a few more. right next door is burger king and starbucks .Only had breakfast at the hotel and it was very good with lots of choice went for the full breakfast which is about £8 something and the kids get to eat free. well worth it. The staff were all very pleasent and helpfull . Overall a fab stay nothing to complain about price was right and would def recommend to others. ps personally i didn't find any thing wrong with the beds soon as my head hit that pillow i was out like a light ... LoL

restaurant staff could not cope tables dirty not cleaned. paper plates/cups. told could not be seated for breakfast as not booked - paid for meals at booking! they said this without asking name or room number. no managers available
only 3 pillows for beds (Four people)
2 glasses and 3 mugs
1 set of towels for four people

We stayed for Halloween. Spent all day in Alton Towers. Great location and room spotless. Great family room with king size bed and two singles. Great buffet style breakfast. Agree beds were very hard. Mentioned to manageress in the morning. Was told that they were supossed to be firm. No offer of money back or discount. Have stayed at several other Premier Inns and have not had to complain about anything. Great hotel but be prepared for a hard bed.

Stayed here 27/28th October to visit Alton Towers for scarefest. Room was very comfortable with a very large king bed and 2 singles for the children aged 8 and 13. The bed is very firm exactly the same as all other premier inn beds. Not hugely comfy but at least I didn't get back ache. The room was spotlessly clean as was the whole hotel. The heater in the room was very efficient and with individual heater. All the staff were very friendly and helpful. The breakfast was excellent with a very good selection of cereals, toast and all the usual hot cooked breakfast foods in buffet form except porridge,poached or boiled eggs which they make to order for you. We didn't try the restaurant in the evening as we didn't get back from the park till late. we will try it next time as the park closes early the rest of the year. Overall for the price you pay you really can't complain. I'll definately be back.