Awful. Walked in through front door to be greeted by a loud and noisy bar full of oafs of men drinking and being rowdy. Walked to bar where I tried to get barmans attention. He was on the phone and didn't even give me any eye contact. He nodded at me whilst still on the phone to walk through the bar. The place smells and is dirty. He shoved a guest book at me and nodded at a pen, he only paused his phone call to ask my surname. Eventually after a good few mins he put down the phone. I am on work business so normally a copy if the company credit card is faxed to the room reservation. I always get bed breakfast and evening meal. I was told that only bed had been booked nothing else. I was told where my room was. I was in a room direct above the bar. I had to carry a very heavy case up a spiral staircase - no offer of help. The room is not clean. The toilet roll is wet! The furniture in very poor state of repair, stains on the bedding, but the noise from the bar is terrible and its not even 5 pm yet. I have just walked down stairs and left my key on the bar and stated I will stay somewhere else! I've advised my head office to remove this hotel from our travel management site! Just disgusting!
- Also Known As:
- Bank House Hotel Uttoxeter, Staffordshire
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