New Year Eve
We have been for the last 3 years I always think with this night its never going to be perfect but as long as the most part is enjoyed by everyone then its an good night.
Each year brings something you have to hold back from complaining as I think it can bring the night down and all I want is to have the best night with my friends and family and to enjoy the company of the other quests.
The Stone House has unfortunately let me down, I arranged this night for my family and overall on the night we had a very good night but I find myself having to complain this year about the state of the hotel, it is in need of a good clean even the light bulb was covered in dust I just want a nice clean room nothing fancy just clean and up to date.
I would hate it if anyone else booked a room for a special occasion.
I think it is time to review the food and the way it is presented. On the night, it was not set out right at all, it not hard you just need someone who is making sure everything is in place and the customers are (who lets face it have paid for the night) looked after.
Right just a few points
Please make sure you have enough food!!!
I don’t expected bread and butter as a starter because you have run out of starters you could of offered a salad as it was part of the main course anyway.
And I must say the smell along the corridor back to our room was horrible.
The breakfast was good and the staff very helpful in the morning.
The sing was great we all enjoyed her, but the man pushing buttons on a computer (think he call himself a DJ) was not good he did not really understand his customers, the music was very much the same, not good when you have a mixed party of ages.
Well I could go on but I thought I would just give my opinion.
Like I said I have been for the last 3 years but unless things change we wont be back.
If you are there as a couple or large party you expect a well thought out night with someone planning from start to finish a night to remember ( in a good way ).
Sorry but the rooms alone will keep me away.
- Official Description (provided by the hotel):
- An elegantly restored country house, the traditional style creates a delightful and tranquil environment echoed in the peaceful gardens and patio areas. There are 50 en suite rooms and guest facilities including an indoor swimming pool, sauna and gym. Dine in our restaurant with its original fireplaces and views across the gardens or recharge your batteries in the Lounge Bar. Whatever your requirements, our experienced staff will be on hand to discuss your needs throughout your stay. Our personal attention to those little extra details, along with the courtesy of our staff, will leave you confident that your stay will be an enjoyable and memorable one. ... more less
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- Also Known As:
- Stone House Hotel Staffordshire