This is your usual Premier Inn - clean, well appointed, good service, good value BUT the bed in my room was so hard I couldn't sleep until at about 2 am when i decided to sleep on top of the duvet! I like a firm bed but this was madness and I would have been no less comfortable lying on the floor. At check out the reception staff were completely disinterested about my lack of sleep! Good night guarantee - I don't think so!

Stayed here for 3 nights whilst visiting the area. Quiet, clean, fresh and modern top floor room overlooking the large free secure car park. Great value for money - we are real Premier Inn fans! Located opposite a Morrisons and McDonalds and close to a Toby Carvery, Harvester and another pub which served food, although we chose to eat at the adjacent Beefeater. Ideal location for the National Memorial Arboretum (so beautiful and peaceful), Lichfield and a very interesting visit to Claymills Victorian Pumping Station.

If you are using SAT NAV, use the postcode for Morrisons DE14 2AR, as the one provided by Premier Inn will take you into the middle of an industrial estate!

Overall, a very enjoyable stay and would definitely use again.

We only stayed for one night but staff helpful and efficient, bedroom very clean as was bathroom, good shower
and restaurant recently refurbished with very helpful staff.Good well lit car park. Easy to find off main roads. Overall very good experience as you would expect from a Premier Inn.

Room directly across the road from morrisons supermarket back yard say no more
Lorries arriving all times of the night
Did not have a very good nights sleep here
When we were checking in another guest asked if they were at the back of the hotel
And was told no, we should of click then but did not think any thing of it until during the night
Very clean, beds are very comfortable
Don't rely on Sat Nav as the postcode is wrong for this place
The lad on reception was not very helpful at all in fact he was not help what so ever

Premier Inn need to send their staff down to Stratford upon Avon to see how Excellent Customer Service is delivered to guests, (waterways)