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“Brilliant Ba!nk House” 5 of 5 stars
Review of Bank House

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Bank House
4.0 of 5 Bed and Breakfast   |   Smithy Bank, Alton ST10 4AD, England   |  
Hotel website
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Hotel amenities
Special Offer
3 day discount
Ranked #1 of 9 Alton B&B and Inns
Manchester, England, United Kingdom
1 review
“Brilliant Ba!nk House”
5 of 5 stars Reviewed November 5, 2012

After being stuck in terrible traffic (with my husband running late for a meeting) arriving at Bank House was like a breath of fresh air! The welcome was the warmest we have experienced and the Two Tone room was spotless and the bed HUGE! The shower has to be mentioned as powerfull is an understatement!
Breakfast was lovely (especially the oat cakes!) and having your own designated table (which was shown to us the night before) takes away the morning awkwardness of wandering around other guests trying to have a peaceful breakfast, aimlesly trying to find a table.
Fun, Friendly and Fantastic. Would def love to go back for a second stay and experience another wacky room! Thank you very much Bank House!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn P, Owner at Bank House, responded to this review, November 7, 2012
Thank you for your generous comments and review of bank House.
We are delighted that you enjoyed staying in our Two Tone Room. Our super king sized beds often impress and we're pleased you were comfortable and felt looked after.
Would be great to welcome you both again.
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368 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
Barnsley, United Kingdom
1 review
5 of 5 stars Reviewed November 5, 2012

me and my two daughters stayed in the "mod" room while visiting alton towers for scarefest, the hotel is very close to alton towers theme park so was ideal for us. we were made very welcome and the hotel was very comfortable and also the food was lovely.....i would definitely recommend this hotel to anyone

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn P, Owner at Bank House, responded to this review, March 5, 2013
Many apologies for the late response. I only just realised that when I respond from my iphone it doesnt always register.
Thank you for your lovely comments. We're really pleased that you enjoyed your stay with us last year and look forward to welcoming you back for a return visit.
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Poole, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 4, 2012

We stayed for one night after a great day at Alton Towers, we choose this themed B&B as a bit of a treat for the children (teenagers). We gained cool points for choosing the punk room for them and we had the very grown up boudoir room with wirlpool bath.We arrived 8.30 pm to a warm and friendly welcome. Breakfast choices were wide we had in our group full english, pancakes and scrambled eggs with smoked salmon, all cooked lovely and a great start to the day. We would recommend a stay here to freinds and family,as a good priced something different experience, really did top off our day and only a 10 min drive from alton towers.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn P, Owner at Bank House, responded to this review, November 7, 2012
What a fabulous review, can't beat 100%!! We are thrilled you all enjoyed your stay with us in the Flintstones room.
We look forward to welcoming your lovely family back for another visit and be assured our hospitality will be the same.
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sheffield
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2012

If you want comfort, fun, good food and 100% attention to detail then you won't be disappointed by a night here. We booked the Flintstone room as part of a weekend treat for our kids. Five of us arrived from a long, hectic day at Alton Towers to be met by the welcoming owners. My husband mentioned we were having a "midnight feast" for the kids.....owner arrived with crisps and chocolate for the kids. The room itself was fantastic. Really done well, gave us a precious extra 30 minutes in bed as kids worked through each picture on the walls next morning! The breakfast was lovely. Kids all tucked in to cereals and yoghurts while our full english was being made. Kids all enjoyed pancakes with syrup...orange.......lemon.........sugar........and anything else they could dream of...
Great for anyone wanting something within 5 minutes of Alton Towers, but with a few more personal touches.
100%

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn P, Owner at Bank House, responded to this review, March 2, 2013
Thank you very much for the fabulous review that you gave Bank House, Alton.
We're delighted that you enjoyed your stay with us and we were equally delighted to receive your family.
What more can I say 100% is fantastic and is a great reward for our efforts.
We look forward to the possibility of a second visit.
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Leafield, null, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 3, 2012 via mobile

We stayed overnight to watch the fireworks at Alton Towers, changing our booking at the last minute. They were really accommodating and made us feel welcome. We stayed in the Flintstones room which was wacky but very comfortable and clean. The breakfast was amazing with my daughter opting for pancakes and maple syrup and us going for the full Staffordshire breakfast. It was hot and delicious and set us up really well for a great day. Would stay there again!

Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn P, Owner at Bank House, responded to this review, November 7, 2012
Thank you for your kind review on tripadvisor.
We are delighted that you enjoyed your stay with us and liked your room. We try to go the extra mile at Bank House and appreciate your comments.
Hope we see you again for a 2nd visit.
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Ipswich, England, United Kingdom
1 review
5 of 5 stars Reviewed October 28, 2012

We arrived at 9pm greeted with a warmth and kindness. All of the rooms were themed and as a family of 5 were accommodated in the Flinstones Room the beds were very comfortable. Every detail of our stay was thought through. Breakfast choices were fantastic and well cooked. I would recommend anyone to stay there and it is a 5 minute drive to and from Alton Towers.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn P, Owner at Bank House, responded to this review, October 29, 2012
Thank you for reviewing Bank House on trip advisor and for your very kind comments.
So pleased that you enjoyed staying with us in the Flintstones room and found us to be friendly and accomodating.
Do hope we see you for a second visit, we promise the same warm greeting.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stoke
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2012

Who would ever think anything could top Alton Towers for the grandchildren ?
Well the Flintstones room did it for the girls and ourselves. Lynne was most welcoming and looked after us so well with that very special attention to detail. Breakfast was super with plenty of choice. We will certanly return next school holidays. Thanks for a great experence

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn P, Owner at Bank House, responded to this review, October 29, 2012
Thank you for taking the time and trouble to review the Bank House.
We're delighted that your grandchildren liked the Flintstones room. Its a very popular choice with families, in fact we should probably create another to meet the demand.
It would be really nice to see you for a second visit and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Bank House

Address: Smithy Bank, Alton ST10 4AD, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Alton
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #1 of 9 B&Bs / Inns in Alton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bank House 4*
Official Description (provided by the hotel):
4* Bed and Breakfast 1 mile from Alton Towers Resort. Bank House is located in the heart of Alton village and within walking distance of all of the pubs which serve food. All rooms are themed and en-suite with freesat tv/dvd, tea/coffee making facilities and hairdryers. Four poster rooms have whirlpool baths. Free on-site parking. ... more   less 
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Also Known As:
Bank House Hotel Alton

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