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“Poor experience only saved by the excellent staff” 2 of 5 stars
Review of The Bull's Head Inn

The Bull's Head Inn
High Street | Staffordshire, Alton ST10 4AQ, England
01538 702307
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Ranked #3 of 9 Restaurants in Alton
Cuisines: English
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Sheffield
Contributor
18 reviews 18 reviews
13 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“Poor experience only saved by the excellent staff”
2 of 5 stars Reviewed June 7, 2013

Arrived without booking and it was quite busy, 2 young ladies who were waitresses for the evening went to check with the chef that it would be OK to serve us, it was so we were taken to table. The waitresses were lovely, very polite and accommodating, drinks arrived promptly and the menu looked great.

I ordered the lamb shank as it was described so appetisingly, my partner ordered steak which seemed to be the most popular choice. The wait for food wasn't too long, we were served about 20 minutes after we arrived which was fine.

My partner's steak was good apparently, it was hot and cooked as he had asked, so he was pleased, although he did say the meat was rather tasteless. My lamb shank was possibly the worst one I have ever eaten, it was extremely overcooked, the meat was rock solid and tasteless. The mash it came with was not creamy at all and very lumpy, and the gravy was very watery. The vegetables were fine, not amazing but edible. I ate the veg and some of the mash and a tiny bit of the lamb but it was just so overcooked I could barely chew it!

Decided to have a dessert to see if it would make up for the poor main, we shared a chocolate fudge cake which was delicious, served on a slate with cream and chocolate sauce, heaven! It looked very out of character compared with the mains tho, they were not presented as particularly special, but the dessert looked much better in comparison.

Basically the staff were excellent and prompt at serving, just the main dishes were extremely disappointing. Did not eat there the following night and would not go back or recommend it to anyone.

  • Visited June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 2 of 5 stars Food
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139 reviews from our community

Visitor rating
    69
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    15
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    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Penrith, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Good food. Great staff”
4 of 5 stars Reviewed June 2, 2013 via mobile

Spent the evening here with friends. Had a meal and a good supply of drink. Staff were great. Food was food quality. Steak done just right. Would certainly revisit next time we are staying in Alton.

  • Visited June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
11 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Well needed pit stop”
4 of 5 stars Reviewed May 28, 2013 via mobile

Stayed here for one night during May Bank holiday. Very reasonable, clean, conforrable. Its a traditional English pub with rooms and an eatery. Very friendly and welcoming staff, and very good value for money. If you're expecting the Ritz, you'll be disappointed, but its not that sort of place. If all you want is a nice pub, good food, cheap prices, and a place to lie your head with a shower and hearty breakfast the next day, I would recommend this place.

  • Visited May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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Devon
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Lively but welcoming”
4 of 5 stars Reviewed March 24, 2013

After trying somewhere else first and feeling a little disappointed we then went to the Bulls Head. The food was very tasty and it was very popular quite a few raucous tables (which wasn't a problem I hasten to add). Reasonable price and the waitress was very friendly. An enjoyable evening.

Visited March 2013
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Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“A must visit!”
5 of 5 stars Reviewed February 17, 2013 via mobile

stayed at alton towers hotel twice within last year stumbled across this brillant pub the first time as wasnt goin to be ripped off eatin at the alton towers restaurants, the food here is brillant, prices reasonable,setting lovely and cosy. THIS PUB/RESTAURANT REALLY IS TOP CLASS!

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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