They just haven't thought through their procedures well enough. The signage is terrible and they have surplace staff in one place and shortage in another.
The hotel is also beginning to look a bit tired.
- Official Description (provided by the hotel):
- This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure!Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. ... more less
- Also Known As:
- Alton Hotel Tower